Frent Spilner
Pretty good if your internet settings are correct. If your settings have an incorrect IP address on the router nothing including the desktop app will work to transmit video. I still wish the developers would code a way to quickly isolate 1 camera to motion detection. The way it is now you have to shut down ALL motion detection on all cameras except the one you want. Ideally in the phone app there would be enable/disable buttons for motion detection alerts on EACH CAMERA. Overall Ankke is good.
4 people found this review helpful
Zhuhai Dayu Electronic Commerce Co., Ltd.
January 15, 2024
Dear customer, thank you for choosing ANNKE product. If a certain channel does not need to enable the motion detection function, you can turn off the motion detection function of the corresponding channel of the recorder.And if you have any question, drop us an email at support@annke.com. Best regards, ANNKE
wh1skey7even
I have been using their service for over 5 years now. Everything works well to do with looking through the cameras... zooming, night vision, etc., except for the email notification... the most important feature! It stopped a couple of years ago, and I now use a different system. I tried every trouble shooting idea... nothing. It never alerted me again. I reset and used a different email... nothing. I was very happy with it up until then. Now it's a critter watcher.
3 people found this review helpful
Zhuhai Dayu Electronic Commerce Co., Ltd.
December 18, 2023
Dear customer, thank you for choosing ANNKE product. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE
Steve Hutchings
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Have been using this app for several years with zero issues. I had to do a factory reset on my phone the other day and now the app will not run in portrait view, AT ALL. I have uninstalled and reinstalled, cleared storage and cache and turned off rotation of the phone screen altogether, and it still runs only in landscape view. It will show me the splash screen in portrait, and then once it loads the app it's in landscape, even during initial setup and login. UPDATE: works after fix. Thank you.
10 people found this review helpful
Zhuhai Dayu Electronic Commerce Co., Ltd.
September 14, 2023
Dear customer, thank you for choosing ANNKE product. Please turn off tablet mode in the APP settings. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE