
Otacon (Otacon)
Failed me in December with an "all attorneys are busy" notification. Call back later. What good is calling back later after receiving a traffic ticket? Today, it requested that I update the app and that a verification link would be sent to my email account. It never came, so now I'm locked out of the app completely. Calls and emails to customer service go unanswered. Don't waste your time or money.

Tx1 G
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The app is great for having an attorney on tap during police stops, but the part where you're supposed to be able to keep your recording going until you enter a code can easily be bypassed by anyone who's familiar with an Android phone, which is what I have. Accessing the open apps and closing it without a code is possible. Once that's done, the officer who did it now has full access to your unlocked phone. Also test function won't tell you it will fail if you don't have a credit card registerd
5 people found this review helpful

Reland Boyle
I'm currently unable to get into the app. There's a page that shows an empty documents list with no option to upload. Then there's a page where I can enter emergency contact information. Then there's a page that prompts me to enter a 4-digit PIN. Anything I enter there results in a green "success" alert which reads "Access Token has expired". There is no way to move forward. No way to reset or obtain a new access token. I'm just stuck.
7 people found this review helpful
Attorney Shield, Inc.
January 5, 2025
Hi Redland, . . our apologies for the issue, but have you reached out to support to troubleshoot. Se see your account is in registered status, the enrollment status just before Active, where you set your PIN. We don't show any contact or open tickets for your account under redland.b***e@*****.com email. Reach us at support@attonrey-shield.com.