
A Google user
It works .. but it definitely doesn't make it easy. Bare bones with limited functionality. Trip Planner has issues. Why does it keep resetting date/time from my settings to "NOW". I am attempt to plan a trip, why do you keep resetting the date/time I am planning around. Should also be able to check for earlier/later trains either by scrolling or pushing a button. Now I have to go into the planner and basically guess with a new time and hope I get a later train.
26 people found this review helpful
San Francisco Bay Area Rapid Transit District
December 7, 2018
There are "earlier" and "later" features in the Trip Planner results. Or you can easily change the time and date in the Plan Trip section at the top of the screen. These are both available without having to go to a new screen.

A Google user
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It's okay. Encountering "Invalid Request Parameter (time)" error when trying to plan trips. I hope it's not just because it's after midnight. It does not have accuracy down to seconds that the BART runner has, even though both should be hooking to the API. It doesn't have the full reporting feature that the BART Watch app provides (only able to report biohazards).
10 people found this review helpful
San Francisco Bay Area Rapid Transit District
November 20, 2018
We're working to add a "report an issue" feature with a drop down of actionable requests. We started with biohazard but plan to expand. Sometimes our riders see something before we do and we want to give the public a way to quickly and easily report a problem. It will also add another exclusive feature not available from Third Party Apps.

A Google user
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This a great introductory experience for an official app, and I think it's got a lot of potential. However it can't current match blazing speed of trip look ups provided by BART Runner; in 10 seconds, holding my phone in one hand, I can get station-to-station train estimates, which have many times cut 10 - 20 minutes off a trip by just barely making a train or suggesting BART before my friends have ordered an Uber. The trip look ups here take easily 30 seconds or more and involve many more taps and typing (with autocomplete that understandably doesn't live up to Google maps) for on-the-fly look ups. As a heavy user, BART Runner will still be my go to tool in 90% of cases...now an Android widget with departure times, that would be a game changer. Again, great app, but the competition is feirce.
10 people found this review helpful
San Francisco Bay Area Rapid Transit District
January 17, 2019
The app now offers a simple and fast Station by Station search with a drop down of stations to select from. Trip planing is even quicker when using favorites and previous trips. We are looking at the addition of a widget.