Their delivery executives are bad. Most wooden products are sent unfinished. Service is pathetic. Their customer care is the pits. They don't bother once an item is sold. Thumbs down.
very bad customer service, you cannot return any order on pepperfry unless it's damaged, they claim. Contrary to their advertising "easy returns", no product can be returned even if it is completely different from the picture. Not to mention, if you don't like the product, it cannot be returned under any circumstances. Their return policy is the worst in the Industry.
Pls don't buy any furtinure from online espcly here in this website. Cuz what I received was not the same I saw in the picture, the design was different one side and when I complained abt it., dy said they are not responsible for the design and they denied, saying no return. Now it's waste. Don't no what to do with it. Even the other small products are not that satisfying, poor quality.
Good app better delivery people. I've ordered one light earlier and one Chandelier. Delivery people unboxed the my delivery themselves on arrival and confirmed that there is no broken glassware in the box. This is very good practice to assure customer of better delivery and good service.
Can't return item once you have pressed the Buy button. Be careful.. while they say "easy return policy" they do not allow return under any condition other than the product being totally brocken.
Guys dont go with the look , this is one of the worst site I have come across till now. They charge more than mrp of the product , no return policy which you will not be informed at all till you get the product in hand. Secondly unprofessional disgusting support team executive. its like they have specifically chosen illeletrate , illmannered people for their team so that the buyers wont contact their support team repetedly and keep the product even if it is not worth. please do think before ordering anything from this site.
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Minor bug fixes.