Île-de-France Mobilités

Île-de-France Mobilités

About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Booklets of t+ tickets
- Navigo day, week or month passes
- Special tickets (Navigo Jeunes Week-end, anti-pollution package...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.

Ratings and reviews

- need to open the application and reconnect (sometimes daily) for no reason even if having a monthly transport subscription. Forget being in a hurry. - Don't change your phone or have it stolen or you loose your monthly subscription. - One day, the app decides to make some fields mandatory without the possibility to input them in the app or site. The idea is a must but it's implementation is so poor and amateur. its just not reliable and its support is a joke (and don't reply no english).

During the past 3 months, I was able to renew my monthly pass using the app with no trouble. However, this month (March 2020), the app was not able to load the pass on to my carte navigo (the regular blue one, which should be compatible). It would recognize my card and allow me to purchase the subscription, but would not load the pass. I either received a message that there was an error or it told me that my card wasn't compatible. I assume this is a bug from the latest update.

Second try over the last couple of months. Although the app seems to have been improved it is proven to be STILL INEFFICIENT when it comes to buying anything from it (for weekly or monthly passes as well as tickets combined with the Ticketless extension app). This is seriously extremely annoying especially given the current sanitary circumstances!

What's new

New :
It is now possible to save up your dematerialized tickets from an Android phone and transfer them to another Android.
Samsung Galaxy Watch owner? Validate directly with your watch from series 4!
We have improved the purchasing process to better comply with accessibility criterias.
Thank you for using the Île-de-France Mobilités application!