Transcash® Mastercard®

Transcash France

About this app

Thanks to the "Transcash® Mastercard®" App, manage your money in real time and in complete security. Transcash cards and Fyve contactless payment wristbands are accepted in the global Mastercard network.

◆ The Transcash Mastercard Pack
2 prepaid payment and withdrawal cards:
> 1 RECHARGEABLE black card with recharge coupons*, bank cards and transfers** - from 18 years old (main card)
> 1 red card refillable only by money transfers from the black card - from 13 years old (secondary card)
> Payments & cash withdrawals in euros and foreign currencies

◆ Fyve Wristband Pack by Transcash Mastercard
> 2 interchangeable straps (several colors available)
> 1 Transcash Mastercard mini contactless payment card RECHARGEABLE by recharge coupons*, bank cards and transfers**
> Contactless payments
> Waterproof and adjustable: it follows you everywhere in summer and winter!

▶ Order or find a point of sale on our website www.transcash.fr.
Transcash cards, Transcash recharge coupons and Fyve wristbands are sold on French territory (DOM-TOM included) in the offices of Tabac, Presses, Taxiphones and certain overseas service stations.

◆ How to load your Transcash card and Fyve wristband?
+ By Transcash recharge coupons purchased from a tobacconist (Tobacconists and Presses) or on transcash-recharge.com
+ By credit card or bank transfer**
+ By money transfer between Transcash cards

◆ App Features
+ Activation of cards and bracelets
+ Reload
+ Real-time balance inquiry
+ Transaction statements (last 3 months)
+ Money transfer between Transcash cards: to your red cards (the 1st transfer activates the red card) or to a friend's black card
+ Parental control / Security settings
+ Adding your cards to Google Pay
+ Personalization/Recovery of the PIN code
+ Quick Formula change to increase your limits
+ Management of your personal data

◆ Transcash - My card without a bank - The alternative payment solution...
+ to make purchases on the internet and secure your usual bank card
+ to manage expenses without overdraft risk
+ to offer more autonomy to children over 13 (red card with parental control)
+ to travel with complete peace of mind without the hassle of many currencies in cash
+ to share your money with a loved one in France or abroad (secure and free card-to-card transfers)
+ to pay without taking out your card or phone (Fyve contactless payment wristband)

◆ Free Customer Service
Our advisors are at your disposal from Monday to Saturday from 9 a.m. to 7 p.m. (excluding public holidays)
+ by phone on 01 53 88 22 76 (non-surcharged number, excluding the cost of a call to your operator)
+ by email to [e-mail]
+ from your customer area: "Contact Us"

◆ Join us on social media
+ Facebook: https://www.facebook.com/transcash.france/
+ Instagram: https://www.instagram.com/transcash_mastercard/


According to the General Conditions of Sale and Use of Transcash prepaid payment cards which can be consulted on www.transcash.fr.
*Recharge coupons from €20 to €500 payable in cash according to the conditions of the point of sale.
**RIB/IBAN Transcash to download on the Customer Area to receive bank transfers on his black card (salaries, social benefits, transfer from a third party, etc.).
Mastercard is a registered trademark and the circle design is a trademark of Mastercard International Incorporated. The Transcash Mastercard Card is issued by Payrnet UAB pursuant to a license from Mastercard International Inc. PayrNet UAB is authorized by the Bank of Lithuania to issue electronic money and provide related payment services (ref LB001994), under the regulations relating to Electronic Money and Electronic Money Institutions.

Ratings and reviews

It takes too long to receive payments from people outside of transcash. Takes too long for them to fix an issue. I've been waiting for a payment from two weeks ago and it's under their 100€ rule. Just horrible. You can't sign your card up to more than 12 subscriptions. Don't have direct control on which subscription to cancel either. You can't transfer money to someone outside of transcash. You are charged for every transaction, which if you use your card a lot, is more than a monthly fee.

Please don't waste your money and time. I bought a card, I added some cash and I don't know why I can't use the card neither online or physically. They don't fix the issue even if you email and you can't find their contact number is getting stuck when they ask your pack number. Even you tell the auto response the number it keeps saying repeate. What a headache and wast of money.

Can you text me in English only, because my voice opiones, are all in French, and, I even delete the already full voice message mail, that is already in the voice mail box, or check the message that are already in the voice mail, hav'nt even set up the voice mail greating optiones, becauce of the, English only language of myself, and the Chatre mobile phone that, I am using, Custumer Service is in Frence only.

What’s new

Nouveau pour les clients en formule MAX : Recevez et envoyez des virements grâce à l'IBAN personnalisé.