This app is ok - at best. The main issue is receiving credit for your purchases. For the past few months, I have had to take a picture of my receipt and email it to Smoothie King to receive credit. Defeats the purpose of scanning your barcode at the store. If u decide to download this app, remember to save your receipts and take a pic of them. Once the points are credited by SK, it's pretty simple to redeem for $7.00 off.
I downloaded this app after the big update. It has been great. On 3/20 I didn't get my points. On my 3/21 visit the CSR said to save my receipt and contact Customer Service. My 3/21 points didn't show so I contacted Customer Support via email. Luz added 2836 points to my app. Why am I showing to have 1334? I had 5498 when I contacted you. Is math in TX different than math in LA? 5498+2836= 8334.
Why does this a require a data connection to show a simple barcode Certain US carriers don't have simultaneous voice & data, so end my call for a barcode? What if the network connection is weak/bad in that area? App on a wifi only tablet? Before the update this was a non issue
It took me over an hour just for the app to accept my email address and password just to log in. Then (as some have already said) I didn't receive my $2 off for downloading the app and signing up. Just made my first purchase, and I don't have my points for doing so. Dial-up internet wasn't this slow back in the day. One of the worst apps I've downloaded in the past 5+ years.
The app requires my phone number to login, doesn't stay logged in, and crashes everytime I try to use LastPass to login. It's a horrible experience! Also, I lost about 30,000 points that I had accumulated towards free smoothies! Not to mention that the app developer didn't use material design. The Alert dialogs look like the belong on a Gingerbread phone.
This app will not work at all on my phone since i updated it a couple months ago. I got to go on there one time, and it said I only had a little over 3000 points. Before the update I had close to 60,000pts. If I could do zero stars I would, they are nation wide chain (or possibly bigger) there is no reason for this problem to still persist. I spend a lot of money at Smoothie King. Needless to say I am not happy with them at all. If anyone can help or knows how to fix this please let me know. I would be very greatful for your help.
Earning points in the new program hasn’t changed, you’ll still earn 1 point per $0.01 spent. But now, you’ll be given flexibility on how you can use those rewards!
The new program rewards you faster with richer rewards: every 1,000 points = $1 off Smoothies…all the way through 6,000 points = Free Smoothie up to $6 off. Once your points balance reaches 7,000 points your points will automatically convert into a Free Smoothie Healthy Reward, up to $7 off.
Make delicious and yummy fresh fruits smoothies shake with this maker game.