
Weronia Kwiecinski
This app has a mind of its own. So many times, when I go to check out for delivery, I see items that I have never ordered in my cart. Now, when trying to access the "Free pick-up / delivery", the screen keeps "verifying the device" and just goes on and on. It never opens to make selections to qualify for free delivery. Delivery with Pea Pod was so much better: they were on time; the drivers never got lost; every item in the cart was delivered. This Instacart is a joke.
15 people found this review helpful

Stephanie C
The special coupons for free items one has to get by using the in-store digital kiosk used to be available in the digital coupon section in the app. Why is that no longer the case? The ad for it can be seen, but not clicked on, in the print view of the weekly circular, but it's not visible at all in the grid view, which I usually use. And after you go to the kiosk, it doesn't show up with your saved digital coupons. So one has to print it out to see the specifics of the item that's free.
66 people found this review helpful

Elena Teplyakova
- Flag inappropriate
- Show review history
Works just fine. Better than Peapod in that it doesn't close when you hit "return" button. In all other ways looks just like Peapod which is fine with me. Update January 2021: the app used to have custom shopping lists, I created 5 lists for different groups of products. Haven't used the app for a while, and now I see that there is only one list, all my products are combined into one list which is not convenient. Why this good tool was removed. I am very unhappy and don't want to use it anymore.
19 people found this review helpful
The Stop & Shop Supermarket Company LLC
August 17, 2020
We would like to thank you for using our online shopping platform. If you experience any dissatisfaction, please contact our customer care at +18007677772.