Arriva bus app

2.4
7.53K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With the Arriva UK Bus App, planning your bus journey is easier than ever. Simplify your travel with the Arriva UK Bus app! Plan your trips, book tickets, and track your bus in real-time. Access accurate bus times, check routes, and easily manage your bus tickets.
Updated on
Dec 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
7.38K reviews
David Waterfall
September 28, 2022
It's just not as user friendly as it should be. Feels clunky to use, and not as smooth as the older version. Screens seem to be used to take up branding or obvious information, rather than providing details on the job you're trying to do, such as quickly buying a ticket. Overall - just very poor UI, as if been designed by people that don't use buses.
2 people found this review helpful
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Arriva UK Bus
September 29, 2022
I'm sorry you are having trouble with the Arriva UK Bus app. We are looking at the known issues and will rectify them as soon as possible. In the meantime, if you would like to contact our customer services team, please visit arrivabus.co.uk/help/contact-us. MT
holahopper
August 24, 2023
It would be really nice if you made the application show the QR code of a ticket straight away after running the app. Now you have to press several buttons before you can show the ticket to the driver, sometimes it rains and tehere is no shelter and you cannot do it outside the bus, before the bus comes, sometimes you run to catch the bus, and it's not so easy to run the app when you get into a bus
1 person found this review helpful
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Ash
November 21, 2025
Recently updated and the map is in dark mode (nothing else is) and it's impossible to see on a sunny day even at full brightness. Constantly begs for my location with two pop ups every time I open it, I know how to zoom in on a map. Would be much easier to just bookmark select stops and see upcoming busses from there. That's all I need it for. When clicking a stop on the map it will often show that stop for a millisecond before zooming to a completely different stop three roads down. Horrendous.
12 people found this review helpful
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What’s new

Our latest update is here!

This update includes some bugs fixes & Improvements. We update our app on a regular basis so make sure you are on the latest version.

Thanks for using Arriva!

App support

About the developer
ARRIVA UK BUS LIMITED
aukbdigitalsupport@arriva.co.uk
Admiral Way Doxford International Business Park SUNDERLAND SR3 3XP United Kingdom
+44 7780 482970

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