
Lois Griffiths
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Love the ability to Auto-unlock the door as I approach the house door. Saves getting phones out of pocket or bag or keys with a conventional lock. If you set the house location well, it opens just as you approach. If you set too close to the door, it will unlock when your car gets on drive and will Auto-lock before you get a chance to get out of the car (about 30 secs). Would be nice to be able to adjust the re-lock delay to suit personal properties.
2 people found this review helpful
Assa Abloy Ltd
September 7, 2025
Thank you for your 4-star update and kind words about auto-unlock! We appreciate your suggestion to adjust the re-lock delay. We'll pass it on to our developers for consideration. Thanks for your feedback, and we're glad you're enjoying the Yale Home app!

Angie Ellis
Brought doorbell ringer. Really impressed. Easy to set up/use. Brought a ringer chime, (not included). Doorbell setup instructions good, and up and running quickly. But chime instructions in box said, "load app". NO instructions on the app, I had to Google it. Found instructions on a website, just 2 or 3 simple steps. This info should be in the box to save time. Please amend box instructions for chime, or amend app to quickly display these. Love this so user friendly.
6 people found this review helpful
Assa Abloy Ltd
January 28, 2025
Thank you for your great feedback! We are delighted to hear that you're enjoying your new doorbell! We appreciate your comments about the lack of chime setup instructions. We're always looking for ways to make our products more user-friendly, and we'll certainly take your ideas into consideration. We hope you continue to enjoy your doorbell!

James Herbert
I love the App and the flexibility of a fully electronic lock. There are two persistent annoyances. 1. Automatic unlock still only works from our Samsung phones about 60% of the time, even after years of upgrades, requiring us to open the phone and go through multiple steps to open the door. If they can't fix Android API issues, they could at least provide a widget to 'connect and unlock' with one click. 2. Notifications should be customisable. I don't want to be told when I have left the area.
Assa Abloy Ltd
February 24, 2026
Thank you for your feedback. We’re glad you enjoy the app and Smart Lock. Your suggestions about improving auto-unlock reliability and adding customisable notifications have been shared with our product team for review. While not all features can be implemented right away, your voice helps shape future updates, so thanks for your input.