
Lois Griffiths
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Love the ability to Auto-unlock the door as I approach the house door. Saves getting phones out of pocket or bag or keys with a conventional lock. If you set the house location well, it opens just as you approach. If you set too close to the door, it will unlock when your car gets on drive and will Auto-lock before you get a chance to get out of the car (about 30 secs). Would be nice to be able to adjust the re-lock delay to suit personal properties.
5 people found this review helpful
Assa Abloy Ltd
September 7, 2025
Thank you for your 4-star update and kind words about auto-unlock! We appreciate your suggestion to adjust the re-lock delay. We'll pass it on to our developers for consideration. Thanks for your feedback, and we're glad you're enjoying the Yale Home app!

Nicole Jenner
WiFi connection doesn't work - can only connect to the lock when within range despite having bought the module to allow remote connection. Auto unlock feature is painful as it doesn't consider that you may need to get out of the car, so locks too quickly. Even when within range of the device, and able to connect to the lock (eg: lock / unlock from phone), there are constant issues with being unable to update user information because it fails to communicate with the device.
3 people found this review helpful
Assa Abloy Ltd
July 21, 2026
We're truly sorry for the frustration you've experienced, Nicole. That's not the experience we want for our users. We'd really appreciate the opportunity to look into this further. Could you please email us at yale.support@assaabloy.com with your account details and a few more specifics? We'll be happy to assist you with this.

Josh Hudson
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I love the concept of the app and auto unlock is great but it often unlocks the door when I am parking the car and the time I reach the front door it has locked again. it would be great if we could customise the auto unlock auto re lock timer to increase it from 1 minute to say 5 minutes. Also since the latest UI update it is slower to use and more clicks to unlock the door.
Assa Abloy Ltd
August 24, 2026
Thank you for your feedback, Josh. We're glad you love the concept and auto-unlock feature. We've noted your suggestion to increase the auto re-lock timer beyond 1 minute, and we're working on improvements to the UI performance. You are welcomed to send us more feedback via email to yale.support@assaabloy.com.