
Lois Griffiths
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Love the ability to Auto-unlock the door as I approach the house door. Saves getting phones out of pocket or bag or keys with a conventional lock. If you set the house location well, it opens just as you approach. If you set too close to the door, it will unlock when your car gets on drive and will Auto-lock before you get a chance to get out of the car (about 30 secs). Would be nice to be able to adjust the re-lock delay to suit personal properties.
2 people found this review helpful
Assa Abloy Ltd
September 7, 2025
Thank you for your 4-star update and kind words about auto-unlock! We appreciate your suggestion to adjust the re-lock delay. We'll pass it on to our developers for consideration. Thanks for your feedback, and we're glad you're enjoying the Yale Home app!

James Herbert
I love the App and the flexibility of a fully electronic lock. There are two persistent annoyances. 1. Automatic unlock still only works from our Samsung phones about 60% of the time, even after years of upgrades, requiring us to open the phone and go through multiple steps to open the door. If they can't fix Android API issues, they could at least provide a widget to 'connect and unlock' with one click. 2. Notifications should be customisable. I don't want to be told when I have left the area.
2 people found this review helpful
Assa Abloy Ltd
February 24, 2026
Thank you for your feedback. We’re glad you enjoy the app and Smart Lock. Your suggestions about improving auto-unlock reliability and adding customisable notifications have been shared with our product team for review. While not all features can be implemented right away, your voice helps shape future updates, so thanks for your input.

Vladimir Parezanovic
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[Yale Unity lock] Once a guest is added and assigned an entry code, there should be an option to edit their names. Now I need to delete that one, and add again. On a positive note, they updated the app so that Yale Unity battery status now shows percentage (and not only when it's low). However, external keypad only qualitatively shows "battery level" (e.g. medium, whatever it is.)
Assa Abloy Ltd
February 17, 2026
Thank you for the feedback. We're glad that you like the new battery level feature for your lock. Our team is currently investigating the possibility to add this feature for more of our products. We also thank you for your suggestion to edit guests name, we will share this suggestion with the product team for future consideration.