2.8star
533 reviews
100K+
Downloads
Everyone
info
About this app
Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech.
With the Asurion app, you can:
FILE CLAIMS
• File a claim with Asurion
• Track device repairs and replacements
GET SUPPORT
• Chat with our team of trained Asurion Experts
• Troubleshoot issues with your mobile device and home technology
UNDERSTAND YOUR BENEFITS & TECH
• Easily find your protection plan benefits
• Access proactive tips for device setup, OS upgrades, and other relevant topics
With the Asurion app, you can:
FILE CLAIMS
• File a claim with Asurion
• Track device repairs and replacements
GET SUPPORT
• Chat with our team of trained Asurion Experts
• Troubleshoot issues with your mobile device and home technology
UNDERSTAND YOUR BENEFITS & TECH
• Easily find your protection plan benefits
• Access proactive tips for device setup, OS upgrades, and other relevant topics
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.8
510 reviews
Jay B.
- Flag inappropriate
April 17, 2024
Absolutely Horrible! So confusing when trying to make a claim. Then when you find where to go you get sent to a page that says "There was an internal service error." Website isn't any better either, always gets stuck on the upload of drivers license. How about we go back to going to the store and filing claims! That works so much better than a failing app and website. Have been on phone with customer service more times than I care to count.
79 people found this review helpful
Asurion Mobile Applications, LLC.
April 18, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Https://www.asurion.com/appsupport/. Thank you.
Devin Grant (Lil' Side Salad)
- Flag inappropriate
February 27, 2024
The app isn't great, the chat feature is ok, but finding a claim is very hard. When I filed a claim and explained to a T what was happening, when it happens and what I thought it was. I demonstrated what was wrong and sent the device in. You charged me 100 dollars to hold it for five days without any explanation what was going on ( Did not say how you tested the device) and said there was nothing wrong with it. I got the device back, tried it out and immediately could recreate the problem.
16 people found this review helpful
Asurion Mobile Applications, LLC.
February 28, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Https://www.asurion.com/appsupport/. Thank you.
Jason Carpenter
- Flag inappropriate
June 20, 2022
Not impressed by the Asurion Home+ coverage and app is great for chat, but not finding existing claims. I am happy it covers all types of devices, even ones that were purchased prior to signing up with Asurion Home+ though. So far, I've had an older laptop fixed (had to send in twice though) and offered $85 for an older Seagate external hard drive. They didn't even try to recover my lost data. I probably won't be a customer much longer.
53 people found this review helpful
Asurion Mobile Applications, LLC.
July 8, 2022
This doesn't seem right. We want to take a closer look at this for you. Please send a note to https://www.asurion.com/appsupport/ so we can connect. Thank you!
What’s new
Bug fixes and improvements.
App support
About the developer
Asurion Insurance Services, Inc.
asurionmobileapplications@asurion.com
140 11th Ave N
Nashville, TN 37203
United States
+1 615-708-5486
