Connecticut Natural Gas

Avangrid Inc.

About this app

We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. With just a few, simple clicks of a button, you can instantly access your account, view and pay your bill– and that’s not all!

Designed for you...
- Pay your bill in just three clicks
- Login using secure touch and facial recognition and view your account real-time. You don’t have to remember your credentials every time!
On the go...
- Enroll in eBill for online access and convenience and view up to 13 months of bills!
- Sign up for AutoPay so your payments can be made automatically, securely, and on time every month.
Manage your account. Anytime, anywhere.
- Enroll in Budget Billing so you’ll always know how much your bill will be!
- Update your account profile (email address, mailing address and phone number) and manage your personal preferences.

Ratings and reviews

My phone wasn't able to see the whole screen at once, and holding it sideways didn't help. Viewing one side or the other, only, is awkward. Also, it wasn't clear if I was paying Oct and Nov amounts at once, or just October. It was confusing and unclear. So no, I'm not happy. It wasn't what I'd call user-friendly. I hope you make the app friendlier. Thanks.

Just as useless as their website. I logged into the website, but it doesn't allow me to log into the app with the same information... Additionally, can't even create a new account on the app... Please send your programming department back to school because they are absolutely useless. And don't even bother trying to call the customer service because they are just as useless and helpless. I have to receive paper billing and make one time payments because CNG too cheap to make a good app...

Sucks!! Redirects you to the website when paying with a credit card!! I'm trying to avoid their website because I always block 3rd party cookies. Oh, and they require the latest browser updates to be installed. So, make sure you update your browser every month before you pay your bill, or you won't be able too. Did I mention this app Sucks?!! This is the ONLY utility company that I dread paying my bill once a month!!!!

What’s new

Minor bug fixes and improvements