Faysal DigiBank

Faysal Bank Limited

About this app

Faysal DigiBank brings you seamless banking from home! Make swift payments and access your finances 24/7 via the Faysal Mobile App. Perform fund transfer, bill payments, and view your account details with a tap of a button.
Top Features:
• In App Biometric Verification
• Scan and Pay Raast QR Transactions
• View your Account Statement
• Interbank Fund Transfer
• Bill Payments, including utility, broadband etc.
• Mobile Top up
• Noor Card Statement and Payments
• Investment options: Mutual Funds and Faysal Self invest
• Payoneer
• Activate your cards, Set PIN with Card Management
• Virtual Card creation
• View Discount & Offers on your Cards
• Locate nearby ATMs/Branches
• Lodge your Complaints and Disputes

Ratings and reviews

For the past weeks, I’ve been unable to complete online transactions through the app. After entering the OTP, I always get an error saying, "Transaction not allowed." I’ve contacted support 6–7 times, and they keep saying my channels were blocked but have been unblocked and the issue is resolved. Despite this, the problem persists. I’ve gone through this process three times, and it’s extremely frustrating.

You can change the interface as many times as you want but the app itself will always remain pathetic. no support for people trying to access their account from outside Pakistan. customer complaint portal keeps getting stuck. no way of adding beneficiary because keypad doesn't appear when trying to enter otp (this was very much possible before but the customer support doesn't know/ doesn't want to acknowledge this). now all of a sudden they have added limits to my account. list goes on and on.

They’ve completely frustrated me. It’s been a week and I still can’t register in the mobile app due to a biometric issue. I even went to the branch and called the helpline 25 times, but all they do is try to end the call by engaging you in different things and get rid of you. Such a poor experience with Faysal Bank.