Jacqueline Wright
Absolute freakin joke. I've been trying to check in for my flight tomorrow for 45 minutes and there are several steps which is unnecessary in and of itself but then it gets stuck on the last step and won't stop loading. That's on their website but when it comes to the app, I can't even get past selecting myself as the person I'm checking in before it gets stuck. Absolutely infuriating
92 people found this review helpful
Joseph Thompson
App does NOT work for boarding passes. Highly recommended to print them from a PC. The app only says "unable to access, try again later" for boarding passes, even after closing, reopening, signing out/signing in, rebooting phone, uninstalling and reinstalling, and resetting password. Still won't access those boarding passes. The company really needs to figure this out if they want me to ever fly with them again.
166 people found this review helpful
R Q
Worst airline app experience ever. So consistently disappointed. It's to the point that I feel it's better to pay more to fly on a different airline. The app is the worst. When we most need it the most, to check in, to check flight status for me, friends & families it rarely delivers. Takes so much time, trying & trying, uninstalling & re-installing, waiting & trying in frustration. For us here @ Mesa Gateway, Convenience is fine but it takes more than just being local. Acces is vital.
71 people found this review helpful