Crap App won't allow check in or boarding pass. Called customer service. Was on hold for 30 minutes and they had no clue about any issues. Can do everything else on phone but app continually says "no connection". If they used just .50 of every bag fee they charge, they could hire some high school students to develop an app that works.
Failed to open 1st 5 tries. Deleted & reinstalled & App still alternated between NOT opening, & opening & closing too quickly to be scanned. Finally had to leave the area & go to the very leisurely moving ticket counter to buy a printed copy; by the time a cleared security I barely had boarding time. App was worse than worthless!
Might be nice if it worked...... Fails to connect. Constant error even though everything else about my phone has a solid connection. Can't login to my account, check flights by reservation number or by credit card. Worthless app.
Never works Have to use it to check in...but it will never connect. Fix your errors if you're going to require travelers to use it. Can't charge travelers for a boarding pass if the other method for getting it doesnt work
Won't connect Uninstalled and reinstalled several times and would never connect. At this rate, I don't have much faith that I would be able to access my boarding pass at the airport even if it did connect. So much for going paperless.
No stability! :( Would be nice if they had an app with some stability. Either works great or not at all. Unfortunately most times I need it its not working. Pure laziness on their part for not supporting their own tools.
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