CIH MOBILE

CIH BANK

About this app

From today, my bank opens when I decide. With CIH MOBILE, Access to your accounts and do all your operations wherever you are.
So you can:

● View the balance of your accounts and history of transactions.
● Pay your bills.
● Perform phone refills.
● Pay your "vignette".
● Refill your Jawaz TAG.
● View your touristic allocations and e-commerce allocations
● Change branch online.
● Consult the list of your cards, their limits, as well as all the transactions made with each card.
● Turn Off, Turn on or oppose your cards.
● Change the limits of your cards.
● Refill your BINATNA cards as well as those of your loved ones and view the history of all your refills.
● Track your consumer and / or Mortgage loans.
● View your Direct Debits.
● View your bancassurance products.
● View your securities portfolio and the transaction history.
● Order a checkbook / Bill of exchange.
● Request your Bank details (RIB).
● Simulate a loan.
● Contact your advisor.
● Download your bank statements.
● Update your profile.
● Find a CIH BANK branch or ATM near you or anywhere in Morocco.

Ratings and reviews

The app barely works in the first place, with a 50/50 chance of a downtime happening. It has honestly the worst UX I've ever experienced - scrolling on the left menu would cause it to close randomly. And now, the cherry on top - the fingerprint authentication is no longer available for some reason, I've even tried reinstalling - which means I have to retype my password on a randomized keyboard everytime I leave the app for 2 seconds. Shameful.

The app is frustrating, things stop working suddenly. You can't update your email, address or phone number from the app which mean if you lose you phone number you're locked out and can do anything until you go physically to the bank, which is not an option when you live abroad.

Am not sure how does this have a 4.4 ratings: Things you should fix ASAP. • The tapping area for buttons is just FRUSTRATING, you tap on something and you end up tapping something else..... The layout of the app is not great, The menu is cramming a lot of etential features that should be easily accessible. • Your account is litterraly frozen once you switch to an other device "security reason" which makes no sense even if you identify your self at the CIH agency nothing can be done etc...

What's new

Cette nouvelle version contient:

- Souscription en ligne de la carte Visa E-shopping

- Enrichissement de la rubrique E-documents (Avis d'opérations à l'international, Swift,...)

Pour toute information complémentaire contactez-nous au CRC : 4747 ou 00212522479479