LHR London Heathrow Airport

Heathrow Airport Limited

About this app

"Track flights, reserve parking, discover shopping and dining, and ever pre-order your food or beverages, the official Heathrow app helps ensure you have a smooth and enjoyable journey.

• Get real-time flight status updates and alerts

• Find your way with interactive airport maps with way-finding.

• Compare parking options and book your space

• Pay or prepay terminal drop-off charge

• Pre-order food and drink to skip the queue

• Plan your flight connection

• Get special offers for shops and restaurants

• Check the weather where you’re going

• View and redeem your Heathrow Rewards points

Whether it's your first time at Heathrow and you need a little guidance, or you're a frequent traveller, the Heathrow app is the ideal travel companion to make the most of your trip.

What’s more, with the Heathrow app on Wear OS you automatically receive notifications about your forthcoming flight and so always remain up to date.


Permissions
We need access to your Location and Bluetooth Services to provide you with our wayfinding and navigation feature on the app.
We will also use your location and online identifiers to send you push notifications and personalised content based on your location.
We will only do this where we have your permission.


Disclaimer
Heathrow Airport Limited and Heathrow Airport Holdings Limited do not verify the accuracy or completeness of this flight information and disclaim any implied warranties with regard to it. Heathrow Airport Limited and Heathrow Airport Holdings Limited shall have no liability for any loss or damage suffered as a result of relying on flight information on this Application which may prove to be inaccurate."

Ratings and reviews

Google Play store says "This app won't work for your device." when wanting to download it to a new Android 12 phone. Heathrow Reward chat informed they had no reports of problem with the app and it was down to the phone company and/or my connection to address the issue. Any idea anyone? It worked on an Android 8 phone.... But as for the app the least user friendly log in processes of all apps I have. HMRC and my bank is miles more user friendly. :-)

The over zealous security on the rewards part of this app is ridiculous. My banking app is easier to access ! Every time there's an update it logs me off, or randomly logs me out. It's such a trial trying to log back in, you can't copy and paste details as every time it clears the reset boxes. It takes ages to get back on again. It's an airport rewards app, not the crown Jewels !!!!

Downloaded for the map and it is horrible; Heathrow Rail hard to find, search pull up menu randomly opens and closes far too easily, simple features like external doors to get in not clear until you zoom right in, scroll slightly too far and you level resets... If you manage to get it to give you directions, they're idiotic Central Bus Station to T3 check in (literally up two floors and next door) it suggests a 43 mins route with two trains, a bus, and a visit to T5!

What's new

Bug fixes and performance improvements.