
Thomas Tathryn
It tells me there is a software update and shows me an Install Now button but does nothing when I press the button. I have tried restarting several times to no effect. I do appreciate the extended warranty, but I can't seem to get the app to do much with my earbuds. It was exceedingly difficult just getting the app to recognize my earbuds are connected.
1 person found this review helpful

K M
headphones are good but the app is very slow. for example headphones are connected to my phone via bluetooth, I open the app and it takes 20s up to a minute for the app to show it. until then I can't modify any setting, it should be instant like with any other headphones. also I dont understand why location is required to use the app. At This price point I expect the app to be of highest quality too but it's pretty bad.
1 person found this review helpful

Chris Hall
Very simple app to use. However, I would like an for for traditional EQ functions within the app for personal preference. The ability to save separate sound modes for each product exclusively, headphones, and speaker sound signatures are not utilitarian. Connectivity - the app sometimes loses connection with the product, and you have to pair it again within the app. Anesthetics can go far within the app. It is an extension of the B&O brand, treat it as such.
1 person found this review helpful
Bang & Olufsen a/s
November 29, 2024
Hi Chris, we appreciate your feedback on equalizer options and we're sorry to learn that you are facing connectivity issues with the app. We're happy to assist you with both concerns, and for us to do so, please tell us more details by contacting us via https://www.bang-olufsen.com/en/support/contact. Kind regards, Bang & Olufsen Customer Care