Bang & Olufsen

2.9
19.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

SIGNATURE EXPERIENCE
Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account.

SETUP GUIDANCE & PERSONLIZATION
The Bang & Olufsen app guides you step-by-step through the setup of your product, and helps you personalize your product and music expereince.

BANG & OLUFSEN SIGNATURE SOUND
Easy access to product specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listing to.

LATEST UPDATE
Never miss an update. The Bang & Olufsen app will notify you about updates for your products.

INSTRUCTIONS AND USER GUIDE
The Bang & Olufsen app guides you in how to use your product and how to get the most out of the product specific features. We also ensure you easy access to your product’s user guide
Updated on
Jan 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
2.9
19.8K reviews
Jeff Mossman
January 16, 2023
As with everyone else, first connection/pairing was painful. Intermittently works as expected. Sometimes have to connect manually. First flight with them, they were unusable due connection/interference. Last issue I had, today, music would pause every 10-15 minutes. I use the player with a speaker all the time, no issues S22. Factory reset seems to have corrected that. When working, they work very well. Sound quality seems great, but overall I expected a better experience for the price.
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Bang & Olufsen a/s
January 17, 2023
Hi Jeff. We're sorry to learn that you had a bad experience with the connectivity and consistency of your product, and we will be happy to help. Please contact us via https://www.bang-olufsen.com/en/support/contact with further details on your setup. We will gladly assist you further. Kind regards, Bang & Olufsen Customer Care.
Hieu Vo Thanh
December 13, 2022
Using it with Beoplay EQ. The setup feels like a test of luck. After the setup is done, the app consistently fails to "connect" to the earbuds even though they are connected to the phone and playing music. Charging case battery level is some time displayed, and most of the time not. The control interface looks nice, but is very laggy. Audio feedback of control actions are also pretty annoying. The earbuds also some time lose its previous settings. The only good thing is equalizing seems to work.
9 people found this review helpful
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Bang & Olufsen a/s
December 15, 2022
Hello ! We're sorry for the difficulties you are encountering with the app. We would recommend checking the app permissions on your phone or reinstalling it. Otherwise, feel free to reach out to us to get a better look at the issue on : https://www.bang-olufsen.com/en/support/contact. Kind Regards, Bang & Olufsen Customer Care.
C.A.N.
December 23, 2022
Atrocious. First off what an awful app experience. I had a heck of a time trying to accomplish initial setup and pairing. Stuck in an endless loop of telling me there was an update, the update saying completed etc and starting over again. The app itself is a programing nightmare. Terribly buggy, force closes, back button takes you 2 steps back, the worst. All this on the latest android on a galaxy S22 Ultra. What's worse is the performance of these Portal headsets I purchased. I regret it.
4 people found this review helpful
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Bang & Olufsen a/s
December 24, 2022
Hello there. We are sorry to hear that you that your have had trouble connecting to the app and that your Portal is not performing as expected. We would be happy to assist you! Please reach out to us via https://www.bang-olufsen.com/en/support/contact, so that we may look into this for you. Kind regards, B&O Customer Care

What's new

• Beosound Theatre listening positions can be manually set up and fine tuned
• Bug fixes and stability improvements