
LISA POWERS
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App does not pair with my phone to complete setup. It connected to audio output only. I can't control bass and treble. Worst connectivity issue ever. Another family member was finally able to connect set up and access the bass and treble wheel, but he has an iPhone. It took multiple attempts for his phone to connect. We ordered two and are returning one for this reason.

Cathy Deng
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I have two Beosound 3rd generation portable speakers. The app only worked one time when I first registered. The first time I opened app I could pair them and could use the controls on the app, but after that, whenever I open the app, everything is grayed out, nothing is visible, I can't use any control, only the settings are visible but when I click on "connect", nothing happens. This is really the worst app I've ever used, totally unmatched with prices of the speakers.
9 people found this review helpful

Yana
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I have a Beolit 20, I always have to manually add the speaker to the app each time I use it. But at least it worked once I did that. After the lastest update it no longer even recognizes my speaker and will not add it to the app, so the only way to control my speaker now is pressing on the physical buttons on the speaker. This app has always been bad but it just got worse. This app alone makes B&O products not worth it.
6 people found this review helpful
Bang & Olufsen a/s
June 30, 2026
Hi Yana, we’re sorry to hear your Beolit 20 must be manually added to app and is now not recognized after the latest update, leaving only physical controls. We’d like to help. Kindly reach out via https://www.bang-olufsen.com/en/support/contact so we can review your issue and assist you further. Kind regards, Bang and Olufsen Customer Care.