Mobile Link for Generators

Generac Power Systems, Inc

In-app purchases

About this app

With Mobile Link, you can harness the full potential of your generator, and propane tank, from anywhere, at any time, directly from your smartphone or tablet.

Key features include:

Monitor Real-Time Status: Instantly view your generator's current operational status and upcoming maintenance requirements.
Customize Notifications: Set personalized alerts to keep you informed about changes in your generator’s status.
Track Maintenance History: Effortlessly log and manage detailed records of your generator's service and maintenance.
Adjust Settings Remotely: Schedule your generator's exercise routine from anywhere to ensure its readiness.
Gauge Fuel Levels: Keep tabs on fuel levels to guarantee uninterrupted power supply.
Reach Out for Support: Connect easily with certified Generac dealers for expert service and maintenance.
Upgrade for Better Coverage: Enhance reliability and coverage by upgrading to cellular monitoring.
Sync with ecobee: Integrate with your ecobee thermostat for enhanced, in-home visibility of your generator's status.

Compatible with a selection of automatic home standby generators from Generac, Centurion, Honeywell, Eaton, and Siemens, the Mobile Link service and app are tailored to give you control and confidence in your home's energy resilience.

Ratings and reviews

I have had this generator several years, and now, for several days, I haven't been able to log into the app. it freezes at please wait while we process your information. I've un-installed the app multiple times, changed my password, and reconnected the generator to the WiFi. Nothing! very disappointed. The help links are not useful for this issue. I finally found a way on this page to ask for help. We will see.

I give it 2 stars because it worked for almost a year. The generator has wifi, but no matter how many times I reset, reconnect, or reboot, it won't communicate with the app. The generator IS connected to wifi, but it WON'T connect to the app. Officially useless now, except that the app reminds me every day that it can't connect to the generator. The sad part is that the developers don't seem to respond to issues or low ratings on the app.

It is a huge pain to set up the connection, and after a few days it disconnects and you have to go through the entire setup process again. I've called several times and they keep blaming it on my wifi network, even though a quick Google search shows many others have the exact same issue. I have an access point close by and it's on my 2.4 Ghz guest network. None of my other devices have this issue, including much cheaper electronic devices. Ridiculous for a 10k piece of equipment.

What’s new

Various bug fixes and internal improvements to make the app smoother and more reliable.