Generac sold us a defective mobile link. Had to wait 2 months to get a new unit. Now I find that there is not a place in the app to modify my MDN number so I cannot activate the new mobile link. Bad customer and dealer support. If I could leave less than 1 star I would.
Forces you to log in every time!! Very frustrating. Why can't it remember your password?
My wireless unit on the generator failed and (after a long long time) it was replaced under warranty. There is a new MDN number but the app or web site doesn't have a place I can find to edit the settings.
Don't buy it Totally worthless, all you can do is schedule the test time and date. Can't change run time, or change to run in quiet mode during the test. Doesn't even allow you to change how often you want to run the test. The real rip off is you have to pay for this non service every year or that purchase of the wireless connection just sits there, almost like it does now. Once again don't waste your money, just go out and look at the green light.
The app is basically worthless. 12 hours after the generator has gone into exercise mode I get a text stating this. For a $200 accessory I'd expect something better. Supposedly the generator installers office monitors all the generators with mobile link... Only problem is they won't see the error codes for 12 hours. Very sorry i spent the money on Mobil Link. Will not be renewing.
Crap Waste of money for the service. The app constantly says it has been deactivated. You log back in and it starts up with the intro screens like you've never seen the stupid thing before.
• Bug fixes and minor enhancements
The basic application for connecting and communicating with a Bluetooth(R) v4.0.