Miche Koller
App not working on Pixel 6a. Same issue as reported by other users: when trying to do the identification process, the process fails with a "connection lost" error, despite stable network. When the phone is held in landscape mode (auto-rotate on) the ID scan works, but the process fails on the face check. Following customer service advise, I did the identification with another device. However, in order to use the app on my Pixel 6a, I need to repeat the process, which is failing. Fix required!
5 people found this review helpful
Bank Norwegian, en filial av NOBA Bank Group AB
January 19, 2024
Hello and thank you for your feedback. Please call our customer service, as we need to give you access to the Pixel manually.
Freedom Williams
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This review is about the app, not the bank. The app won't use the language my phone works in. In fact, only two options are available, Finnish or Swedish. Useless for anyone, like me who doesn't speak those languages. Now even worse. It was investigated and refused to fix the issue. Now I can't use the app as there is a survey to complete and I can't read it so I can't even see my balance or pay back the money
3 people found this review helpful
Bank Norwegian, en filial av NOBA Bank Group AB
March 9, 2023
Hello, we would like to investigate your problem with the app further.
Please contact us at app@banknorwegian.no.
Sincerely, Bank Norwegian
Y Y
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Garbage app, as shaby as using technology from 20 yrs ago.. Dont use Bank Norwegian, they have a very slow payment system and they charge high interest per day even when it s just because their slow banking system!!!