SAS – Scandinavian Airlines

SAS AB

About this app

*****

Check in from the comfort of your home and get your boarding pass on your phone for easy access, even when you don't have wifi.

Journeys that matter with Scandinavian Airlines

APP FEATURES
Manage your booking
• Change it if you need to and get flight updates sent to your phone.
• Enjoy quick access to all details of your trip.
• Add extras to make your travel even better – inflight meals, extra bags, lounge access and upgrades to a more comfortable travel class are just a few clicks away.
• Book hotels and rental cars, all at your fingertips.
• Get information and tips on your destination.

Easy check-in
• Check in from 22 hours before departure.
• Get your digital boarding card instantly.
• Choose your favorite seat.
• Save your passport information for a smoother experience.

For EuroBonus members
• Access your digital EuroBonus membership card.
• See your points.
• Enjoy easy access to a SAS Smart Pass.
If you’re not already enjoying the benefits of EuroBonus, join here: https://www.flysas.com/en/register


ENTERTAINMENT
From 22 hours before departure, you can read newspapers, magazines and books in the app in several languages, free of charge. Our lifestyle magazine, Scandinavian Traveler, and our inflight menu are always available in the app.

SUSTAINABILITY
We're always working to make travel more sustainable, from developing innovative technical solutions to small but significant improvements in our daily operations. Learn more about how we're taking many steps in the right direction to make our journeys more sustainable:
https://www.facebook.com/SAS
Instagram @ https://www.instagram.com/flySAS
YouTube @ https://www.youtube.com/channel/SAS
Twitter @ https://twitter.com/SAS

*****
The SAS App is the indispensable travel assistant and companion that keeps you updated about your flight and reminds you when it's time to check in and board.

Ratings and reviews

In general the App is OK, but the notifications are useless. I got the email about time change. Unfortunately they only give you the booking reference not the details in email. In App no warning/notification. Finding flight by booking number is not straightforward. Even you find the booking there is no information which leg of the travel changed and by how many minutes. Disappointing

No in-app registration. Reverts to website frequently. Links to dead pages (404) or pages in Swedish. Provides contradictory and/or incomplete information. Looks like this app never finished development.. seems more like work-in-progress without the work or the progress. Calling customer service 800# results in hours long wait and they know nothing about the app or website. Do not rely on this app. Print your own boarding pass at home or from the airline check-in desk.

"YOU HAD ONE JOB" On a recent flight to Split Croatia (excellent vacation, outstanding amazing and so much fun!) from Sweden after the Covid 19 situation many airlines such as SAS are starving for business and revenue so i though tthat with the new re-opening they would be more attentive BUT...that didn't happen. When in Croatia I lost my ID Card (serious, but another story) and my phone lost signal after a lighting storm there (this lasted almost 48 hours, I was on roaming so that was likely part of it) and when it came time for our vacation to end, the app could not find my booking. That's right. I am fairly paranoid about identity theft, and what a little information in the wrong hands can accomplish. Combined with my lost ID card, and phone outage the lack of any reference to me or my tickets when checking in was quite a scare!! Going for broke, we got on the shuttle and went to the airport. I have done quite a lot of travelling the last few years and I have to say this was new for me. The ticket kiosk was vacant and working (a true wonder, from what I have seen in the past) and when my passport scan turned up nothing panic started setting in. My wife scanned hers. Same thing. Did I mention her app did not work either? That's right. We used the app to leave Stockholm Arlanda, boarding passes, reference number, all still in the app, but no check in and no records found when we were preparing to go home. I tried signing in (I had created an account just in case) but no dice. I couldn't even retrieve my password (I did not forget my password, but it did not work either) and after this entire mess I entered the booking number in the self service kiosk and got boarding passes. On paper. Can't go wrong there. Thanks for nothing.

What’s new

New Features: Enhanced CEP, Sell Back Seat, Improved Ancillary Visibility, Special Services Info at Check-in. Bug Fixes: General fixes and improvements.