
EAdH Cory
- Flag inappropriate
- Show review history
Only one location near me allows online ordering. Made an order only to find out they didn't have any of the flavors I ordered. App is useless if it doesn't even give you correct menu options and most locations don't even have online ordering. update: password fail even after resetting password twice and password wasn't incorrect to begin with
1 person found this review helpful

Jithu Johny
Easy to Browse, Impossible to Order The Baskin Robbins app is easy to navigate and works well for browsing flavors and customizing items. However, it completely fails at checkout. The app doesn’t show any date or time options for placing an order, making it impossible to complete. This happens despite having two nearby locations. While the stores have great variety, the app is unreliable and ends up being a frustrating waste of time.
24 people found this review helpful

Amanda Thompson
- Flag inappropriate
- Show review history
UPDATE 4/15/2026: A few months ago they added a much more extensive menu to this app. It's still clunky and a little quirky, but at least now I can order shakes and ice cream. Original 2024: Pointless app if you want to order milkshakes or an individual serving of anything, like a shake or 1-2 scoop cone/cup. Only allows orders for big cakes. They could make more money if they included individual treats instead of just special occasion cakes.
10 people found this review helpful