
Jithu Johny
Easy to Browse, Impossible to Order The Baskin Robbins app is easy to navigate and works well for browsing flavors and customizing items. However, it completely fails at checkout. The app doesn’t show any date or time options for placing an order, making it impossible to complete. This happens despite having two nearby locations. While the stores have great variety, the app is unreliable and ends up being a frustrating waste of time.

Jennifer Lawless
This is specifically about the app, not the store or their service. The app needs to offer flavors offered at specific locations or alert you if the flavor you selected is unavailable. As of now, the app lets me order flavors of ice cream or new products not available at my local store on that particular day. Please show us only products that are currently available so we don't waste time, gas or money going for nothing.
5 people found this review helpful

Tom Harding
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updated review: 6 months later and I tried to order ice cream using the app again and unavailable ice cream flavors are listed. It seems they are always out of many. original review: Unavailable ice cream flavors are listed. The app list flavors of ice cream that are not available. And then when you arrive at the store the people at the store have trouble even finding a similar flavor. In addition the people at the store don't know how to make many of the items that are listed in the app.
5 people found this review helpful