
Jithu Johny
Easy to Browse, Impossible to Order The Baskin Robbins app is easy to navigate and works well for browsing flavors and customizing items. However, it completely fails at checkout. The app doesn’t show any date or time options for placing an order, making it impossible to complete. This happens despite having two nearby locations. While the stores have great variety, the app is unreliable and ends up being a frustrating waste of time.
11 people found this review helpful

Tom Harding
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updated review: 6 months later and I tried to order ice cream using the app again and unavailable ice cream flavors are listed. It seems they are always out of many. original review: Unavailable ice cream flavors are listed. The app list flavors of ice cream that are not available. And then when you arrive at the store the people at the store have trouble even finding a similar flavor. In addition the people at the store don't know how to make many of the items that are listed in the app.
8 people found this review helpful

Chelsea Decker
Had to get the app for the free birthday scoop. When I sign in it says it will call or text me a verification code. Neither one worked (never even got a code) and I could never fully log into the app because of it. I tried multiple times. I wish they would just keep the birthday scoop coupon with the emails like they used to do. Very disappointed.
12 people found this review helpful