Love my leaf but it isn't flexible for shift workers. It seems quite reproachful when I tell it I didn't sleep overnight because I was working! It needs to be aware of periods of sleep wherever they occur over the 24 hour day. Otherwise it's great and I've had lots of compliments about it.
When i got my leaf in December it was.fantastic, had been syncing perfectly.... but since the beginning of June and how it hasn't tracked my sleep or my steps properly. I have been in contact with customer support since June 1st and I uploaded the new version and it works worse. They keep telling me to keep trying the new version over and over and over and I'm getting nowhere. They just keep sending me the exact same email telling me they are so sorry and are trying to fix it but nothing is changed.
My first leaf stopped working (between 6-9 months, I can't recall exactly) and after being messed around for months, they eventually admitted it was a faulty unit and sent a replacement. Now, after less than two months, this leaf won't work. Not to mention, customer support ate rude and seem to enjoying making things worse. Save your money, don't give it to this dishonest company.
Like many users below, my leaf worked really well at first, but then stopped syncing and when I emailed the Bellabeat team, they just kept telling me to update my app, which did nothing to help. Now, the battery of my Leaf is nearly depleted, when the description says the battery lasts a year. Do not buy this...although, if you're looking at reviews about the app, chances are you already have the Leaf. Don't worry, when things stop working, the warranty is ignored and the Bellabeat team will blame the app.
It doesn't sync or track steps...on day 1 and brand new leaf out of the box. Have already contacted the Bellabeat team button response. Really disappointed 😞 Love the meditation feature, just wish the actual tracking bit would work
My leaf works wonderfully. Syncs properly even after going through the wash twice. The metal leaves a red irritation mark on my skin do I'm likely allergic to the backing. However, I bought a leather like bracelet that wraps around and sits between it and my wrist and it still tracks sleep and steps very well.
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