I just ordered for a favorite restaurant when the offer for the app came up. The layout is attractive, the choices for local restaurants for delivery is good. Can only give 4 out of 5 stars as they don't have pictures like eat24, and I am spoiled for that on that app.
I did really love it. I've been using it to order food for friends who are ill who live far away. But with the most recent order, the delivery person tried to refuse because the person at the door didn't have my id. Considering I have already fully paid online and the payment goes to the app, not the restaurant, I was not pleased at having to argue while driving on the highway for my friend to get her meal.
Do NOT use this app! I just doenloaded it because I'm on a business trip to Houston. The order went through and my card was charged. No sooner than the order went through, I received a call from an unknown number 3 times. I don't answer unknown numbers so it went to voicemail. The voicemail said I had to call and confirm my card number. I did. The guy told me my order would go through now. I hung up and the restaurant called me saying Beyond Menu had called and cancelled my order and they would make my food, but would need a copy of my card. I wasn't comfortable with that. I called Beyond Menu back and they said the issue would be sent to the billing department and I'd receive a reimbursement and my order is still cancelled. So now I'm still hungry with $60 less in my bank account and I'll have to wait and see if I have to get with my bank to get the money back tomorrow because right now it's Sunday night.
Love it! Wish I had more than 2 restaurants to choose from though. (But I highly doubt that's any fault of BeyondMenu.) Come on restaurants get on board!!
Great interface. Only thing I'd change is your app logo. Having a food app that says "BM" is a bit on the nose. That is unless the double meaning was intentional.
Where is my order? I paid 18.90$ u guys gonna get some probs ya panda garden in Pittsfield MA said ok when I called after 2 hours I called again about my order he said we canceled no prob u guys did a big mistake wait some probs in ya bussiness next upcoming times I promise u gonna get it
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