
a viewer viewer
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if I could give minus ratings would have done so even if I give location permission, doesn't move ahead when registering. whats the point of this app when a basic functionality is broken, top it off with the extremely big size of the app 69mb whereas other banks app is half the size in most case. the icing on the cake, rather then working on the app when most users have complained regards the same, the bank gives a standard reply- contact us. seriously!!
86 people found this review helpful
Bank of India Official
March 1, 2025
Hi a viewer viewer,
We regret the inconvenience caused to you and request you to give it a try again now. If the problem persists then please share your customer ID and registered mobile number at BOIMobileSupport@bankofindia.co.in We'll ensure to look into it with utmost priority.
Thanks!
Team BOI

Abhishek Pingale
all that money and they couldn't even make a stable app to save their lives. whenever i open the app, i get hit with the technical error. i have seen the technical error message more than i have seen the face of my wife and they want us to move to digital banking , yeah right. "why won't you show me the past transactions via the app" and I'm stuck looking at that screen with the error. also the app loading times are abysmal. one could start a family before the app loads you into sign in.
511 people found this review helpful
Bank of India Official
July 31, 2025
Hi Abhishek Pingale,
We regret the inconvenience caused to you. Please share your customer ID & registered mobile number at BOIMobileSupport@bankofindia.co.in so we can assist you.
Happy Banking!
Team BOI

Prajakta Salve
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This banking app is extremely disappointing. Almost every time, it shows a technical issue or technical error message. The performance is very slow, with constant hanging and lag, and it frequently logs you out automatically, forcing you to log in again and again. None of the services work smoothly whether it's checking your balance, transferring funds, or downloading statements, you keep running into errors. Overall, the user experience is very poor and the app needs urgent improvements.
135 people found this review helpful
Bank of India Official
August 8, 2025
Hi Prajakta Salve,
Please help us understand in depth the issue you are facing. Please share the detailed issue by writing to BOIMobileSupport@bankofindia.co.in.We'll ensure to look into it with utmost priority.
Thanks!
Team BOI