Pulse for Booking.com Partners

Booking.com Hotels & Vacation Rentals

About this app

Introducing Pulse, the free app for Booking.com partners

Whether you run a resort or want to list your apartment, Pulse helps you manage your business on the go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations, and grow your business from the palm of your hand.

Stay in touch with guests

In just 2 taps, you can reply to guest requests or send a welcome message. We made it even easier by letting you create and manage templates. After guests check out, you can read and respond to their reviews directly in the app, plus analyze all feedback to better understand guest experience.

Manage your property on the go

Quickly find, update, and share reservation details with your team, so everyone is up to date. Availability and rates can be adjusted easily to react to guest demand and secure last-minute bookings. Also, uploading new photos directly from your phone can help attract more potential guests.

Get the updates you need, when you need them

Get real-time notifications about every aspect of your business. Select what updates you want to receive, from new bookings, cancellations, and modifications, to invoices, new promotions, and when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.

Ratings and reviews

It's was good a few months ago now it's not. I have to log in every time and now I can't log in with my phone because they want to send the special verification code and when I select text message I don't get that anymore. They actually call with an automated service which gives me the code. I can't put the code in cause the call interrupted my screen with pulse when I try to select it the verification code space is gone!

The calendar is terrible at showing booked dates, it shows dates as one day not one night, if you made message templates with photos it won't send your photos, only text. You also won't be able to see how many guests will arrive, it doesn't show the number of guests. You also won't be able to find many other buttons like cancellation fee waiver. I don't know what was the problem to make everything look like on pc version, you guys should have chosen another app designer

Useful app for it's purposes. however, there's still too many issues and they're slow to resolve them. Message notifications sometimes take hours to pop up, which affects response times for guest requests. The app shows messages as "unread" long after they've been read, responded to, and marked as "no response needed". Calendar takes too long to sync with other similar apps (risk of double bookings). Still no direct message button to reach customer service. Booking payouts still hard to follow.

What’s new

Thanks for using Pulse! With this release, we fixed some of those annoying bugs that might've interfered with managing your property on-the-go. Now you can change your property's main photo and easily rearrange all the others on Pulse. You can also add the top facilities that guests are looking for.