Pulse for Booking.com partners

Booking.com Hotels & Vacation Rentals

About this app

Introducing Pulse, the free app for Booking.com partners

Whether you run a resort or want to list your apartment, Pulse can help you manage your business while on-the-go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations and grow your business from the palm of your hand.

Keep in touch with your guests

In just two taps, you can reply to guest requests or send a welcome message. We’ve made this even easier by providing the opportunity to create and manage templates. After their stay, you can read and respond to guest reviews directly on the app - and analyse all feedback to better understand guest experience.

Manage your property on-the-go

You can quickly find, update and share reservation details with your team so that everyone can stay up-to-date. Availability and rates can be easily adjusted to react to guest demand and secure last-minute bookings. While new photos uploaded directly from your phone can help attract potential guests.

Get the updates you need, when you need them

Receive real-time notifications about every aspect of your business. Choose which updates you want to receive - from new bookings, cancellations and modifications, to invoices, new promotions and keeping track of when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.

Ratings and reviews

It was working well for the last 3 years but with the latest update it is terrible. Even though I have all the push notifications enabled, I am not seeing them and it is a disaster. I'm slow to respond. I've suffered at least two cancellations this week because of it. Big problem. I can't be checking my app constantly. I hope they fix this soon!

It's was good a few months ago now it's not. I have to log in every time and now I can't log in with my phone because they want to send the special verification code and when I select text message I don't get that anymore. They actually call with an automated service which gives me the code. I can't put the code in cause the call interrupted my screen with pulse when I try to select it the verification code space is gone!

I AM NOT RECIEVING ANY NOTIFICATIONS!!! I have all of my notifications on, but I don't receive a notification when I have a new booking/messages! I just received a call from a guest who is at the property waiting for check-in when I didn't even know that there was a reservation and the property is not even clean! I can't be on the app 24/7! THIS IS CRITICAL!!

What's new

Thanks for using Pulse! With this release we have fixed some of those annoying bugs that may have interfered with you being able to manage your property on-the-go. You can now change the main photo of your property and easily rearrange all other photos on Pulse. You can also add the top facilities that guests are looking for the most.