Cendra AI
Everyone
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50+
Downloads
About this app
Cendra AI — the AI-powered guest communication platform built for hospitality operators.
Manage all your guest messages from one inbox. Cendra connects to your PMS and channels like Airbnb, Booking.com, Expedia, and WhatsApp — bringing every conversation into a single, intelligent workspace.
KEY FEATURES:
• AI-Powered Responses: Automate guest replies with AI trained on 15+ years of hospitality expertise. Handle check-in instructions, amenity questions,
and special requests automatically.
• Unified Inbox: All guest messages from every channel in one place. No more switching between Airbnb, Booking.com, WhatsApp, and email.
• Real-Time Push Notifications: Never miss a guest message. Get instant alerts for new messages, bookings, and items that need your attention.
• Smart Escalation: AI handles routine questions. You get notified only when human attention is needed.
• Multi-Property Support: Manage hotels, short-term rentals, hostels, corporate housing, and luxury villas — all from one app.
• Team Collaboration: Assign conversations, set permissions, and coordinate with your team in real-time.
• Knowledge Base: Train your AI assistant with property-specific information, house rules, and local recommendations.
BUILT FOR:
Hotels, Vacation Rentals, Airbnb Hosts, Hostels, Corporate Housing, Luxury Villas
Works with 50+ PMS platforms and all major OTA channels.
Privacy: https://cendra.ai/privacy
Terms: https://cendra.ai/terms
Manage all your guest messages from one inbox. Cendra connects to your PMS and channels like Airbnb, Booking.com, Expedia, and WhatsApp — bringing every conversation into a single, intelligent workspace.
KEY FEATURES:
• AI-Powered Responses: Automate guest replies with AI trained on 15+ years of hospitality expertise. Handle check-in instructions, amenity questions,
and special requests automatically.
• Unified Inbox: All guest messages from every channel in one place. No more switching between Airbnb, Booking.com, WhatsApp, and email.
• Real-Time Push Notifications: Never miss a guest message. Get instant alerts for new messages, bookings, and items that need your attention.
• Smart Escalation: AI handles routine questions. You get notified only when human attention is needed.
• Multi-Property Support: Manage hotels, short-term rentals, hostels, corporate housing, and luxury villas — all from one app.
• Team Collaboration: Assign conversations, set permissions, and coordinate with your team in real-time.
• Knowledge Base: Train your AI assistant with property-specific information, house rules, and local recommendations.
BUILT FOR:
Hotels, Vacation Rentals, Airbnb Hosts, Hostels, Corporate Housing, Luxury Villas
Works with 50+ PMS platforms and all major OTA channels.
Privacy: https://cendra.ai/privacy
Terms: https://cendra.ai/terms
Updated on
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What’s new
Bug fixes and reliability improvements:
• Restored in-app update delivery — fixes now arrive automatically
• Improved agent profile tone selection (Custom card persists across preset switches)
• Fixed file attachment preview disappearing in chat
• Fixed image messages displaying as "Image" text
• Restored in-app update delivery — fixes now arrive automatically
• Improved agent profile tone selection (Custom card persists across preset switches)
• Fixed file attachment preview disappearing in chat
• Fixed image messages displaying as "Image" text
App support
About the developer
Botel AI Inc.
admin@botel.ai
2261 Market St
San Francisco, CA 94114-1612
United States
+1 650-550-2835