Brightspeed Fiber

Connect Holding II LLC, dba Brightspeed

About this app

Meet the Brightspeed Fiber app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on.
Check out these great features:
• Quickly and easily log in using Touch ID or Face ID.
• Track and manage your Brightspeed appointments.
• Track your payments and view or change your plan.
• Get live support and troubleshooting tips.
• View and test your network’s speed.

Ratings and reviews

So far so good with this app. Im just disappointed that BRIGHTSPEED FIBER does not offer a payment option to setup auto draft from checking account (routing#+chk account#). Prior to this change over/upgrade my bill payment was through my checking account NOT a debit card. As the consumer we should have THIS option available. HOW we pay our bill/s should be OUR decision and NOT limited to the company preferences or an outside vendor payment processor preferences.

Please fix bill pay. Can't pay online either. Customer service needs a major attitude change.

Love the service but the app is horrible. Setup an install for fiber that install was cancelled so had to setup a new install which was completed. BUT the app is stuck on the original account that was cancelled. No matter what I do clear cashe, clear data, uninstall and reinstall it's still stuck on the old account. So the app is useless to me. I can't believe Brightspeed would develop an app that was only good 1 time. Y'all need to fix this. Customer service no help