2.0
562 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The mobile application B-Assist is free of charge and has been developed especially for clients of Bulstrad Life Vienna Insurance Group in Bulgaria.
Now the application is updated with extended functionality, which saves time and effort.

If you have active Health Care insurance, after successful registration in the application, you can do the following:

• Make an appointment for an online review.
• Submit online an application for reimbursement of expenses.
• Generate a virtual copy of your personal ID card to identify as a client with Health Care insurance at any time.
• Send requests for confirmation of highly specialized research.
• Obtain recent information about submitted insurance claims and services used.
• Use a map with tour partners-medical institutions from the Bulstrad Life Vienna Insurance Group network.
• Make inquiries referring to the coverage of your Health Care insurance.

Even in case, they don’t have Health Care insurance provided by Bulstrad Life, by using B-Assist the clients of Bulstrad Life can easily do the following:

• Buy online selected insurance products offered by Bulstrad Life.
• Pay online installments for long-term life insurances offered by Bulstrad Life.
• Send a notification of an insurance event (for insurance products other than "Health Care" insurance).

What’s new?

• Booking an appointment for a doctor is now available also via the Superdoc platform (for clients with "Health Care" insurance).
• Online consultation with a medical professional provided in partnership with Healee is also added (for clients with "Health Care" insurance).
• Second medical opinion from an international specialist is available for clients who have included “Extra Care” package to their Health Care Insurance.
• Online consultation with a psychologist is available for clients who have included “Extra Care” package to their Health Care Insurance.
• Buying online selected insurance products offered by Bulstrad Life.
• Online payment of installments for long-term life insurances offered by Bulstrad Life.
• Sending a notification of an insurance event (for insurance other than "Health Care").
• Updated design and improved functionality.
• Fixed technical errors.
Updated on
Sep 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, Photos and videos and 3 others
This app may collect these data types
Personal info, Files and docs, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
559 reviews
Daniel Chakalov
June 11, 2024
Only people with steel nerves can work with this app. App crashes, and it does not support standard file size uploads. This forces the user to use a 3rd party image converter or to adjust the camera to take bad quality photos.
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A Google user
June 28, 2019
Tried to submit a request for reimbursement of expenses 4 times, the system shuts you off; only the first time there was an error message, the next 3 times the system just crashes. No proper error messages, no info what`s going on in the system. UNUSABLE. Spend a good hour trying to figure out the problem - no result.
12 people found this review helpful
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Martin Nedyalkov
October 15, 2022
After an "update" this application has become useless, I cannot open anything. Probably they have embedded HTML from their website, but the situation is pretty unsatisfying. The older version worked fine.
2 people found this review helpful