4.4
168 reviews
10K+
Downloads
Content rating
Everyone
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About this app

CaptionMate is a free service for individuals with hearing loss. It allows you to read both sides of the phone conversation instantaneously. CaptionMate works on smartphones, tablets, and all other phones, even your landline. Registration is free and creates no obligation. Limited to U.S. residents only.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.
Updated on
May 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
164 reviews
Pamelove
March 11, 2024
I really enjoy this relay app because of its simplicity... but there is 1 small suggestion that I think could make a world of a difference and it would be a search bar. searching a word that was said in the conversation or a number look up, I've found this app to be better sometimes...I mean most times then actually using Google Transcribe... it's so much more accurate... maybe that can be the next app I could really benefit from....I know I'm defiantly not the only one
3 people found this review helpful
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Clarity Products LLC
March 11, 2024
Thank you for the kind words, we are so happy you are enjoying the app. We really appreciate the feedback about adding a search function and will pass that along to the development team asap. If you have any questions or more great suggestions please reach out to our team at support@captionmate.com
Dylan Reed
May 31, 2023
Sure, some words might be inaccurate but at least the app has been consistent in transcribing calls to captions. Never stopped transcribing in the middle of a call. I don't want to forward my calls to the app because it doesn't have a spam reporting feature. It just blocks unwanted calls. This is important to me. Dev please add this feature.
15 people found this review helpful
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Clarity Products LLC
May 31, 2023
Thank you for the great feedback, we have passed this information along to the the development team.
Linda Auten
May 14, 2022
I really like having this app. It works well except for one important thing, I am unable to delete history. I can delete one transcript at a time, but I need to delete history all at once. I have hundreds of transcripts and it's taking way too long to delete one at a time. I've gone to settings to delete all transcsripts, but it apparently is not working eventhough I get a message stating that all transcripts deleted successfully, all transcripts are still in history.
27 people found this review helpful
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Clarity Products LLC
May 14, 2022
Linda, thanks for the feedback. It looks like you are not running the most recent version of the CaptionMate app. Once you are upgraded, the "delete all" function should work properly. If you still have issues, please feel free to contact our support team at 800-898-0034 ext. 0 M-F 9am -5pm EST we are here to help!

What's new

Some adjustments