InnoCaption Live Call Captions

4.3
877 reviews
50K+
Downloads
Content rating
Everyone
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About this app

InnoCaption is a real-time captioning solution for individuals who are deaf or hard of hearing. If understanding your cell phone calls is difficult due to tinnitus or hearing loss, our app is the solution for you. Our service is FCC Certified and offered at no charge to eligible users in the United States. Spanish call captioning is also available through Automated Speech Recognition (ASR).

Real-time captioning makes taking calls simple - speak using your own voice and see a real-time transcription of what the other party on the call is saying. Make and receive phone calls and transcribe audio right within the InnoCaption app. We also provide contact syncing, so you can easily access all of your contacts within the InnoCaption app.

Teletype technology (TTY) updated for the modern world. InnoCaption provides both live call captioning by stenographers or best-in-class automated speech recognition (ASR) software, with no need to call through a relay center. Closed captioning modes can be switched at any time – even during your call! Communicate with ease, knowing the speed and accuracy of our closed captioning service ensures you are able to keep up with your phone conversations.

Seniors, veterans and others with hearing loss - our speech to text features are fit for all users and devices. Use InnoCaption on your mobile phone, tablet or computer. With our DeskView feature, you can mirror your phone or tablet’s captions on a computer screen and make direct outbound calls from the computer – simply log in to our website from your computer’s web browser.

Voice to text with InnoCaption was developed to meet every users’ accessibility needs. Deaf or hard of hearing - InnoCaption offers the features you need to call with ease.

INNOCAPTION FEATURES

Live Captioning for All of Your Phone Calls
• Choose your caption mode - live stenographer or automated speech recognition (ASR) software
• Call captioning app for anyone from the hard of hearing and deaf community
• Captioned phone calls allow you to manage and clearly read all of your phone conversations
• See captions from your phone mirrored on a computer screen with DeskView - great for video conference calls!

Make & Receive Calls With Ease
• Make & receive calls using InnoCaption and transcribe them all free of cost
• InnoCaption works with your current phone number
• Use our app like your regular phone dialer - no need to make calls through a relay center

Speech to Text Call Transcripts
• Past call transcripts available to read after every call
• Visual voicemail lets you easily read voice messages

Sync Contacts
• Voice to text app with contact syncing - easily sync contacts from your phone to the app
• Continue using your personal cell number by combining our caller ID and call forwarding features

911 Calls & Spam Filter for Secure Calling
• Block high-risk calls and get notices for potential spam calls
• Emergency call captioning available when you call 911*

Spanish Language Support
• Spanish caption generator is available when using ASR caption mode

*911 Calling Advisory: Calling 911 from a landline is the most reliable method of reaching emergency response personnel. Please visit our 911 calling education page to find out more about using the InnoCaption app to access 911: https://www.innocaption.com/calling-911/

Cellular data plan or Wi-Fi is required for usage.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

For more information, visit us at https://www.innocaption.com
Please reach out to us at support@innocaption.com for any assistance.
Updated on
Oct 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Contacts, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
4.3
877 reviews
DB
November 11, 2022
Transcription of my calls is wonderful and very much appreciated. Lacking high-frequency hearing, understanding new voices can be a challenge for me; taking calls in noisy areas can be a nightmare. The InnoCaption app solves those issues. It is user-friendly and works extremely well. There are different ways to use InnoCaption; many ways to customize the app. InnoCaption has great customer service when questions/concerns arise. Thank you, InnoCaption! :)
14 people found this review helpful
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MEZMO Corporation
November 11, 2022
Hello and thank you for providing us with your feedback. Could you please email us at support@innocaption.com so we can look into the problem and work with you to resolve everything. We look forward to connecting with you and we apologize you have been experiencing issues with our app.
Sal Ambrosino
November 17, 2022
Transcription works very well most times. Major issue with voice mail on my Galaxy A71 5G. The app closes when I try to retrieve my VM. Very frustrating. A pop up appears on my phone to tell me there is a bug in the app and it is closing. Suggests that I clear the cache and try again. Did that to no effect. Really hope a bug fix is coming.
5 people found this review helpful
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MEZMO Corporation
November 18, 2022
Hi Sal, thank you for taking the time to provide us with your feedback. We're very sorry you have bee experiencing issues. Our support team will be in touch with you right away via email to get more information. Please let them know if you need help with anything else, we look forward to connecting with you!
BRENDA ZEYEN
October 16, 2022
I love this application. Very accurate on the captioning. There is a delay when you call someone because of the call forwarding. I no longer fear making phone calls because I will be able to read everything that is said. Best captioning available for phone calls and the service is free totally. I could not be more grateful I got the.
21 people found this review helpful
Did you find this helpful?
MEZMO Corporation
November 2, 2022
Hi Brenda! Thank yo so much for sharing your feedback with us. We would love to connect with you and find out how we can make InnoCaption even better for you. If you have any questions, suggestions, or concerns, please do not hesitate to let us know by emailing us at support@innocaption.com. We hope you have a wonderful day!

What's new

InnoCaption v3.0.22
- Minor bug fixes and stability improvements