
Savanna Christian
If you are a potential small business do NOT trust this app and it's ability to take payments. The Bluetooth decides when it wants to work and some times the app will crash in the middle of a payment leaving the person who is taking the payment unaware if the payment actually went through or not. It's a constant problem with our app and swipers. This app has already lost us more than a couple of customers and some payments that should have gone through but did not, losing us money. It's absurd.
16 people found this review helpful
CardFlight
September 21, 2022
Thanks for sharing your experience. We understand how frustrating that can be, especially when we know how easy and convenient SwipeSimple should be! We’d love to help you troubleshoot this further. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can personally assist you.

A Google user
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I wish I could give it 0 stars. The app is riddled with issues such as the printer and card reader constantly disconnecting. Often times when trying to process a cash transaction the cash drawer won't open and print. When trying to print a receipt, the app will give an error message that says invalid state or printer communication error. The only way to fix this is to uninstall and re-install the app. When that is done the app changes your sales tax rate to zero for some unknown reason.
17 people found this review helpful

Patty S
It's EXTREMELY FRUSTRATING when the device will not connect to our tablet!! We close out of the app over and over, and sometimes it works, many times we have to key the transaction in, which costs us more in fees! When you have a line of customers waiting to check out, this is MADDENING!! Trying to get your rep to help you is very difficult and support tries, but there is no fix or resolution. Just pay the extra fees to get your customers checked out! Unacceptable!
14 people found this review helpful
CardFlight
December 22, 2021
Thanks for sharing your experience. We understand how frustrating that can be, especially when we know how easy and convenient SwipeSimple should be! We’d love to help you troubleshoot this further. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can personally assist you.