CareLinx: In-Home Care

3.2
1.4K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Welcome to CareLinx by Sharecare!

Whether you're a senior seeking assistance with daily tasks, a family member searching for reliable support for a loved one, a health plan member looking to use your in-home care benefit, or a caring professional searching for fulfilling opportunities, the CareLinx app is here to streamline the process and ensure peace of mind.

CareLinx is a nationwide, trusted network of tech-enabled caring professionals assisting members with home helper tasks, personal care needs, and clinical support.

Caregivers and healthcare professionals  
- Find work that pays well and fits into your schedule
- Search, manage, and apply for jobs from your mobile phone
- Create an engaging professional profile
- Be notified instantly about new jobs, messages, and care plan reminders
- Sharpen your caregiving skills with professional online video courses

Members, Individuals, and families looking for care 
- Find the right caregiver match at an affordable rate
- Post a job quickly, message caregivers directly, and get notified when they reply
- Stay connected with real-time updates and free online classes
- Review and pay invoices that transparently show all shifts, tasks completed, GPS-based clock-ins, and clock-outs
- Avoid payroll and tax headaches — we’ll manage them for you


Already a CareLinx member? Simply log in to access your account.

Have any problems, questions, or feedback? Call us at 1(800) 494-3106 or email support@carelinx.com.
Updated on
May 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Personal info
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
1.37K reviews
Angel Wessel
May 8, 2025
Since the update.... this app affects the functionality of this device. I did a recording and provided that recording to Ms. Brown of what this app does. Unable to clock in or out. It doesn't save the appointment times either. Constant closing. Cotton-pickin has become such a P.I.T.A. I have deleted your app. What's funny is I was told it's my device...How can that be after reading practically the same reviews from others? And, I'm being told I'm the ONLY one having this issue.... not!!
2 people found this review helpful
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Cheryl Bishop
April 24, 2024
The clock-in feature is sometimes glitchy and will crash before it has completed clocking in. The care plan questions occasionally won't submit. The new feature where you can add previous tasks rarely works. It just shows your clock-in and out times. 4/24/2 the app doesn't open, because it thinks it needs to be updated. I have already updated and re-started my phone. The app has a lot of issues but has great potential.Works best with a 5.0 device. Won't work on 4.5 or less. Tech support doesn't
38 people found this review helpful
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Sharecare
April 17, 2024
Hello Cheryl, we appreciate your feedback which we'll share with our developers. We apologize for any issues you're experiencing in the app. Please email info@carelinx.com with screenshots so that we can assist. Include: Phone model/version, App version and details of the issue. You may also call our Support Specialists to assist 8552314728
Jenn Paulson (huckleberryrow)
January 27, 2022
UPDATE: It has been a year without resolution of this issue. I have spoken to technical support and still no fix. Consider being disabled with no method of transportation. PLEASE fix the issue with connecting to LYFT for CareRides. This is an imperative service for clients. Also, consider more than one ride provider. Also, allow clients to delete tasks that do not apply to their situation. Adding tasks is helpful, but deleting or hiding prepopulated tasks should be an option.
102 people found this review helpful
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Sharecare
March 1, 2021
We understand how frustrating that must be and we appreciate you bringing these issues to our attention. We will look into this further! If you are still in need of assistance, we would be happy to help! Contact us at support@carelinx.com