3.5
146 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Your personalized health journey starts here. Manage your health plan, access your member ID and get wellness content tailored to you – all in one place. Free and available for all plans. Set goals, connect with providers, check claims, and speak with a nurse 24/7. Your health, your way.

Your personalized health journey starts here. Manage your health plan, access your member ID and get wellness content tailored to you – all in one place. Free and available for all plans.

• Track your benefits:
• Always have access to your member ID.
• View detailed information about your coverage.
• Check your claims and view your billing history.

• Shape your unique health profile:
• Share your interests, needs and goals.
• Get engaging health and wellness content.

• Secure account access:
• Link your health plan using your Social Security Number instead of your member ID.

• Convenient care:
• Access your health plan on any device, with any web browser.
• Show providers your member ID through the app.

• Find providers:
• Find providers in your area.
• Search by plan, specialty, language and more.

• Discover plan benefits
• Access all of the extra perks you get as a member.
• Call our Nurse Advice Line to speak with a nurse any time of day.
• Find local resources for food, housing and more.
Updated on
Mar 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
144 reviews
Jason
September 4, 2025
10 minutes in and I can't even get past the first screen. Had to restart my phone to even get past the loading screen. I click "sign in" and it won't go further. For how much I'm paying for my insurance, you'd think they'd have better app developers. Heck, their website is barely usable. Think I'll switch companies next year. This is beyond pathetic.
10 people found this review helpful
Did you find this helpful?
CareSource Management Group
September 10, 2025
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you've experienced with signing in, and we understand how frustrating this can be. If you are still having trouble, please call Member Services. You can find the number on the back of your ID card.
Brian Tremaine
May 20, 2025
So far the new app is a bit of an annoyance. First it wouldn't let me create an account, but then that finally corrected itself, or they corrected it. It is missing features from the original app that I liked. I also had alot of trouble adding my plan, and now that I finally got it to add, it's not even the correct one. It's an old one and I know this cause when I viewed the ID card, it's old and has the wrong member number on it. Kinda frustrating, have to see how to fix it
10 people found this review helpful
Did you find this helpful?
CareSource Management Group
May 28, 2025
Thank you for your feedback. We’re truly sorry to hear about the issues you’ve experienced, and we understand how frustrating this can be. Our team is continuously working to improve the user experience, and your comments help us find areas for improvement.
K X
January 6, 2026
Faulty app. Unable to log in, app times out, multiple codes sent at one request. There are no helpful details in the app like the ads and members pushing the app claim. Still unable to reach anyone or get help, or even find proof of claims and grievances filed.
Did you find this helpful?
CareSource Management Group
January 8, 2026
We’re truly sorry for the frustration you’ve experienced. Your concerns matter to us, and we want to make this right. Please share more details at https://mylife.caresource.com/FeedbackForm. You can also choose to have someone from Member Services contact you directly.

What’s new

Initial release

App support

Phone number
+19376205430
About the developer
Caresource Management Services LLC
caresourcemobileappdev@caresource.com
230 N Main St Dayton, OH 45402-1263 United States
+1 618-363-0106

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