I've been communicating with a salesman for a week. I found 2 cars that I wanted, but different colors. One was at the lot closest to my home, the other in White Marsh. The salesman said that he would put the on the lot on hold for me. I went back a couple days later to ask if he could transfer the other one. He said yes. I went back today, only to find out, the first truck had been sold, the truck that was transferred had title issues, and the salesman had left for the day. Needless to say, I was a bit unnerved, but at the end of the day, maybe it wasn't meant to be. Customer service goes a long way and I realize that I am just one customer but I am one customer less. I generally don't make a fuss about stuff, but if I'm spending my money, then I should expect a call before I waste my time.

Excellent app! Very user friendly, super easy to navigate and narrow down your search, and everything you need to know about a specific car, is right in front of you.

The finance end of this app is bad it will not let update your info also they have a major accounting issue if you over pay the accounting department can not calculate the advance pay and they do NOT deduct the interest if of paid in advance!!!!!

Doesn't allow me to make payments in the app, so it's fairly pointless.

Carmax is the first auto dealership that will help you with your auto purchase, and there web page let's you know everything about the vehicle that you are trying to purchase. Great company. Job well done

Great selection of cars! Very Informative on car details and easy to use app.