Evan Shaw
This is basically unusable. There's no easy way to build an order, idk how else to say it the whole interface is scrambled. They need a streamlined workflow that allows you to add both saved favorite bowls and bowls from the menu into the same order, edit orders, just the basic stuff. I could not figure it out. Going to use the web version again.
3 people found this review helpful
Charlotte Funnell
Password reset has not worked for months, rendering the whole rewards aspect of the app useless. Every attempt at a password reset results in an error saying the reset link has expired (in less than 30 seconds). As a result I regularly shop at Chick fil A, Roti, Chopt, Nando's, etc. because their rewards are actually real.
1 person found this review helpful
Jimmy Lee
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long loading times for almost every action and the ingredient picking UI is unnecessarily complicated. I have to scroll sideways and up/down to see what's selected. it's like only 1/3 of the screen is usable at a time. bottom part of the menu runs off the screen so I can't see calorie counts of anything on the bottom row. it looks like they're just wrapping doordash - just order through the door dash app instead. it's way easier.
7 people found this review helpful
Hi! We appreciate your review. We'll share this feedback with our team as we're always working to enhance our guests' experiences.