
Bobby P
Can you place an order? Yes. Is it easy? No. Some graphics cover up text so you can't click on certain things. Same thing for the top and bottom buttons on the main menu - they're unclickable on my phone because they are covered by the top bar. Also, when you click on options or even complete the order, the app is slow to respond. The app developer really needs to polish some things up, because this app is clunky. I'd rather dump this and use the website.
5 people found this review helpful
CAVA Grill
December 23, 2025
Hi there, and thanks for taking the time to share this feedback with us! As a brand, CAVA is always interested in ways to improve, so we'll be sure to share this with our team!

Austin Smith
App is alright but could easily be improved. The worst thing about it is how slow it is. It took me 6 minutes to order food with the minimum amount of inputs I could do for a bowl and side. This app is slower than whataburger's app, if that gives some context. The rewards program significantly improved recently, and I love the food, so it is not all bad. If you have little patience then I wouldn't bother with this app. I also get signed out more often than not. Would be 4.5 *s if faster.
3 people found this review helpful

Agent Tomcat
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Food? Great. App and website? Buggy. Fresh install, never had it installed before on any device. Created account yesterday. Today, I tried to enter debit card info, not to make a payment, but to save it to my account, and I got an error that there was a problem processing my payment. I wasn't making a payment, I was just adding a card to save. I tried placing an order thinking maybe it needed to actually try processing a payment, but nope, same error. I've seen many others with the same issue.
4 people found this review helpful
CAVA Grill
December 9, 2025
Thanks for the review, and we're so sorry for this experience. We’ve made some updates recently with improvements based on your feedback. If you haven’t already, give the latest version a try — we’d love to hear what you think!