
Bobby P
Can you place an order? Yes. Is it easy? No. Some graphics cover up text so you can't click on certain things. Same thing for the top and bottom buttons on the main menu - they're unclickable on my phone because they are covered by the top bar. Also, when you click on options or even complete the order, the app is slow to respond. The app developer really needs to polish some things up, because this app is clunky. I'd rather dump this and use the website.
2 people found this review helpful
CAVA Grill
December 23, 2025
Hi there, and thanks for taking the time to share this feedback with us! As a brand, CAVA is always interested in ways to improve, so we'll be sure to share this with our team!

Agent Tomcat
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Food? Great. App and website? Buggy. Fresh install, never had it installed before on any device. Created account yesterday. Today, I tried to enter debit card info, not to make a payment, but to save it to my account, and I got an error that there was a problem processing my payment. I wasn't making a payment, I was just adding a card to save. I tried placing an order thinking maybe it needed to actually try processing a payment, but nope, same error. I've seen many others with the same issue.
4 people found this review helpful
CAVA Grill
December 9, 2025
Thanks for the review, and we're so sorry for this experience. We’ve made some updates recently with improvements based on your feedback. If you haven’t already, give the latest version a try — we’d love to hear what you think!

Jana Lee
Annoyed. I loved the app. I had my complicated 🫣 order saved and was almost to another tier. I thought I'd check the 12 days of Christmas I keep getting emails about and it didn't automatically log me in like normal. I could tell the app was different. It’s cute. But it's like I've never been there in my life and it's probably my favorite place to go.... As I think about it I even lost a reward I was saving 😤 BAD FORM
1 person found this review helpful
CAVA Grill
December 9, 2025
Oh no! It sounds like we dropped the Spicy Lamb Meatball here! Please reach out to our Customer Experience team at support.cava.com with the details of this visit! Our team can definitely ensure that this is taken care of. We look forward to hearing from you soon!