RideYellow - Your taxi app

NTS, Inc.

About this app

Get a safe and reliable ride across multiple U.S. cities with the RideYellow app. Once you enter your destination, you’ll be provided with your trip price before you book, so you know exactly how much your trip will cost.

Make payments fast and seamless by adding a credit card to the app. Or pay directly in the cab with either cash or by swiping a credit card.

Features and Benefits:
• Know your total trip price before you book your ride with “upfront pricing”.
• Request a ride for immediate pickup or schedule your ride for a later time.
• Use the “Ride Sync” button when hailing a cab at the airport etc. for easy payments.
• All RideYellow drivers pass strict government background checks and safety classes.
• Every taxi has comprehensive 24/7 insurance coverage.
• Save 15% OFF all RideYellow app trips in Los Angeles County and other select areas!

See if RideYellow is available in your local area at https://rideyellow.com/cities/

Sign up to become a driver at https://rideyellow.com/driver

Have a question? Submit a help request at https://rideyellow.com/help/

Ratings and reviews

Although the app worked well and had the proper tip percentage, there are a couple of suggestions that I have. First, please add a tip amount versus just a percentage. Second, once you pay for a pickup and drop off destination, that cannot be changed once the ride starts. That is probably the one thing that needs to be changed. The ride should be based on where you actually go. This resulted in me having to negotiate with the driver and pay additional fees in cash. Not good.

These guys used to be great, on time, and reliable. But over the last few months, drivers often don't show, are rude, their service center is rude, and the list goes on. After missing 2 doctors appointments due to either no shows, and or late arrival, and a flight. I no longer consider Ride Yellow as a dependable service. Look elsewhere.

Taxis are cheaper than Uber or Lyft and typically the drivers are more experienced. The only flaw in this app is that you have zero idea about how long your driver will take to pick you up. The app has no info until 2 minutes before the driver arrives. One great part, I schedule rides in advance, the driver is always on-time, every time! If they add real-time pick up info, this would be a 5 star app.

What’s new

Enhanced security update.