RideYellow

NTS, Inc.

- July 14, 2017

Everyone

Maps & Navigation

( 138)

Description

Get a safe, reliable ride in Southern California with the RideYellow app. Simply use your phone to request a ride from a nearby car, or schedule a ride for later. You’ll be picked up in minutes and receive live updates from your experienced driver. Pay automatically with your stored credit card and receive an emailed receipt or pay in the cab. We strive to be your safest, most reliable transportation option so you can enjoy your ride. We get you moving faster.

How We’re Different:

▪ Fully Insured
▪ Local Knowledge
▪ Dependable Pricing
▪ Background Checked
▪ Experienced Local Drivers
▪ Schedule A Ride For Now Or Later
▪ Flexible Payment (Pay With Cash or On Your Phone)

Download the app and complete your profile using a credit card to automatically pay your fare. Just hop out and enjoy your day.

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See if RideYellow is available in your city at http://www.rideyellow.com/cities

Follow us on Twitter at https://twitter.com/RideYellow

Like us on Facebook at https://www.facebook.com/longbeachyellowcab

Have a question? Contact us at support@rideyellow.com

Our team is made up of professional programmers, strategists, technologists, and customer service representatives. We answer every call, respond to every email, and even have a lost and found. Committed to innovation, sustainability, and professionalism, our team strives to do more for our customers every day.

Reviews

3.4

138 total

5 67

4 12

3 9

2 6

1 44

The old RideYellowFL was better. This one locks on to a non-existent address and sends drivers on a wild goose chase. I have to text the right address and even then some drivers don't get it/pay attention. Several weeks back I nearly got run over trying to get the driver's attention as he circled around to went the other direction. And right now it's "looking for cars near my address" I am trying to fix the address so scheduled out a "later" ride for 5 hours from now. WHy the hell is looking for cars now? DA's! Actually it seemed to do the same thing last week for a ride now trip....just got stuck on looking for cars. I ride at least weekly. CAN WE PULLEEEZZZEEE HAVE THE OLD VERSION BACK ?!

Andrea Allen

They said it was coming and i could see the guy was right up the street and than it said he got me and the trip was complete this never got me at all and now im missing work thsnks to this d**k

Kirsten Tjeltveit

They stole my money i paid driver cash and they still took money out of my cardand then noone would call me back to resolve it

James Evans

They tell you first ride free.. But the just playing!! It won't be free. Guarantee double the amount uber charge

Quinlan Vuong

Couldn't even navigate the app. I'm not stupid either it's just not nearly as user friendly as Lyft or Uber

Angel Lopez

I've been using it for work for months...fast! I've never had an issue at all! Very happy thanks for the app guys :)

User reviews

July 18, 2017

Andrea Allen June 28, 2017

They said it was coming and i could see the guy was right up the street and than it said he got me and the trip was complete this never got me at all and now im missing work thsnks to this d**k

Kirsten Tjeltveit June 1, 2017

They stole my money i paid driver cash and they still took money out of my cardand then noone would call me back to resolve it

James Evans May 22, 2017

They tell you first ride free.. But the just playing!! It won't be free. Guarantee double the amount uber charge

Quinlan Vuong July 9, 2017

Couldn't even navigate the app. I'm not stupid either it's just not nearly as user friendly as Lyft or Uber

Angel Lopez June 26, 2017

I've been using it for work for months...fast! I've never had an issue at all! Very happy thanks for the app guys :)

Daren Liebig July 12, 2017

Wouldn't even let me enter city sucks Uninstalling

July 5, 2017

How are you supposed ,To specify city

Ilan Hubbard June 10, 2017

It's trash

Gary Sidhu March 17, 2017

Horrible. Multiple drivers could not find us. We were on easy cross streets. The worst app I've ever dealt with. Use uber or lyft instead

Shemika Rios May 15, 2017

They cancelled after 45 minutes of the time the cab was supposed to arrive. I booked online and called afterwards, they had the wrong address and cell number. I called in the morning, cab not assigned. I was told to wait five minutes, then ten. We just drove, we just made the flight at LAX. I spoke to supervisor, they blamed Verizon, she hung up on me after i mentioned reporting them. Unacceptable and never again.

Jon Brophy March 23, 2017

As a former cabbie, I try to support the industry. This app did not help while in Hollywood Florida. Couldn't find me, or hail a cab. Lyft and Uber could, so I know it was this app.

Sarah McMullen March 26, 2017

Horrible. The worst cab service. They couldn't find us, they obviously took their time getting to us.

Mrs Harris May 6, 2017

Cant get app to work. Says u get 25% off when ordering off app but theres no indication of it and ive been waiting 20mins for the app to find a driver. Still dont have a driver on the way yet smh.

Rose Taylor May 11, 2017

I couldn't even input my pick up location. Garbage

Brian Taylor April 25, 2017

Unable to manually enter a pickup location. Poorly designed.

vicente rabago April 3, 2017

wrong address 2112 w. williams st right address 2111 w.williams st

Jessica Gordon April 29, 2017

I'd like a carpool option

May 11, 2017

Just love it

Ashleey Glover March 28, 2017

Cool

Jessica Fodge April 2, 2017

Love it

Monique Jackson April 2, 2017

Reasonable

Evangelina Polio September 26, 2016

Unreliable Takes FOREVER to find a driver, doesn't give notice when it does find one. Have to call the number and request by phone instead, the wait is ALWAYS MORE THAN 20 MIN. BETTER OFF WITH UBER/LYFT.

Abra Alexander November 14, 2016

Dispatches for different companies It's actually hard to review this app because it dispatches for different companies. The app works fine, the various cab companies may be good or bad. Anyway, like the new features, just looking for cost splitting now

D. Christopher, Sr. November 1, 2016

The company sucks! I am stuck using them because they have access to the local naval base. Im disabled and cab #759 picked me up knowing the whole time that I requested a cab with base access. Just prior to entering the gate he informed me that he didnt have access although it was in the notes. Then he drove me around, threatened to call the police and kept the meter running. I ended up being on the phone with the company for 25mins. Base police had to resolve the matter and I ended up walking another mile.

Quantikia Thompson February 23, 2017

Charged my card when the ride was supposed to be free. Spoke to yellow cab "customer service" and they were very rude and not helpful at all.

Rod Jerome February 17, 2017

I don't have any problems getting a ride from this app. I love it. Its easy to use. I request alot of repeat rides. The drivers are friendly and prompt. Thank you Yellow Cab.

Cody Hansen March 3, 2017

Reserved a cab. Waited over an hour before I decided the bus would get me to work faster. Was late to work today. :/

Joshua Scott November 19, 2016

15$ credit for first ride Worked all the way up until payment which wouldn't take from the app. Somebody owes me some money

Tepora Lavatai October 15, 2016

Sometimes... The service is great sometimes, but last night was the worst ever, the driver you could tell was twacked out and he tried to make me n my husband pay on our card when we said cash, and we always paid cash, I need this one to not be driving passengers anywhere, I mean my 2 yr old was is there and he was driving off the road, what if something happened to us, you never know and it shows you guys probably just hire anybody, pls get this looked at I have the drivers name n cab # as well if you guys need it🤕