
A Google user
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This app has come a long way from the initial offering. There are only 2 things that I do not like. 1. The app only tells me the current balance in my accounts and I have to do the math to figure out the available balance, and 2. Whenever I use my card at the gas pump, I see a hold of $0 until the purchase clears. My old bank knew what the amount was and put that on hold.
4 people found this review helpful
Thank you for review, and we apologize for any inconveniences. Purchases will remain "pending" until the transaction is posted to the account which is dependant on the merchant. If you would like to email facebook@cefcu.com with contact information, staff would be happy to reach out to help.

A Google user
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It works ok. You can view your balances easy enough. You can transfer to other cefcu accounts easily. Plus it has a fingerprint passcode. But it just shows pending charges. It doesn't show your balance and available balance. It should have both on there instead of trying to figure out what's posted, what doesn't show up yet and how much I actually have in my account.
47 people found this review helpful
The "Current Balance" reflects all debit and credit transactions that have posted to the account. While pending transactions have been authorized, they may post for a different amount (i.e. fuel, travel reservations, transactions with tips), so are posted as they are received. For further questions, please call our Contact Center at 1.800.633.7077.

Darin Hamilton
I think the app is stable and very useful, but the fact that it doesn't take me directly to the accounts page when I open the app is extremely annoying. Basically, 100% of the time I use the app, I need to go to the accounts page. Why set it up to require me to open the app, log in, then click again to go to the accounts page every time. I know that sounds petty but it annoys me, especially when I click on home, and then I have to click on the accounts link again.
5 people found this review helpful
Thank you for sharing this review and providing your feedback on the recent update to our Mobile App dashboard. Our Electric Services strategy team is actively tracking all member feedback related to the update.