
Marvin Ennis
- Flag inappropriate
- Show review history
I've been using this app a long time... always loved it. everything always moves smoothly until this last update, why did you update what was always working great... when the app opened up to accounts the accounts showed up stacked over one another and you could pick the account you want and then open. Not any more,you have to open "all account" button. find the account then open. when you scroll up half the page scrolls up and you see 3 lines of the page because of the bottom scrolling up.
3 people found this review helpful
Thank you for the feedback. We are sorry for your frustration with viewing accounts with the recent CEFCU Mobile Banking App dashboard upgrade. Please call us at 800.633.7077 so we can walk you through how to group or hide accounts for easier viewing.

Darin Hamilton
I think the app is stable and very useful, but the fact that it doesn't take me directly to the accounts page when I open the app is extremely annoying. Basically, 100% of the time I use the app, I need to go to the accounts page. Why set it up to require me to open the app, log in, then click again to go to the accounts page every time. I know that sounds petty but it annoys me, especially when I click on home, and then I have to click on the accounts link again.
5 people found this review helpful
Thank you for sharing this review and providing your feedback on the recent update to our Mobile App dashboard. Our Electric Services strategy team is actively tracking all member feedback related to the update.

A Google user
- Flag inappropriate
- Show review history
This app has come a long way from the initial offering. There are only 2 things that I do not like. 1. The app only tells me the current balance in my accounts and I have to do the math to figure out the available balance, and 2. Whenever I use my card at the gas pump, I see a hold of $0 until the purchase clears. My old bank knew what the amount was and put that on hold.
4 people found this review helpful
Thank you for review, and we apologize for any inconveniences. Purchases will remain "pending" until the transaction is posted to the account which is dependant on the merchant. If you would like to email facebook@cefcu.com with contact information, staff would be happy to reach out to help.