
A Google user
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This app has come a long way from the initial offering. There are only 2 things that I do not like. 1. The app only tells me the current balance in my accounts and I have to do the math to figure out the available balance, and 2. Whenever I use my card at the gas pump, I see a hold of $0 until the purchase clears. My old bank knew what the amount was and put that on hold.
4 people found this review helpful
Thank you for review, and we apologize for any inconveniences. Purchases will remain "pending" until the transaction is posted to the account which is dependant on the merchant. If you would like to email facebook@cefcu.com with contact information, staff would be happy to reach out to help.

A Google user
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It works ok. You can view your balances easy enough. You can transfer to other cefcu accounts easily. Plus it has a fingerprint passcode. But it just shows pending charges. It doesn't show your balance and available balance. It should have both on there instead of trying to figure out what's posted, what doesn't show up yet and how much I actually have in my account.
47 people found this review helpful
The "Current Balance" reflects all debit and credit transactions that have posted to the account. While pending transactions have been authorized, they may post for a different amount (i.e. fuel, travel reservations, transactions with tips), so are posted as they are received. For further questions, please call our Contact Center at 1.800.633.7077.

Colin Deakin
The balance shown isn't always correct. Pending transaction doesn't change the total balance till it officially goes through. Requiring you to calculate your true balance if you want to real number. Also some transaction won't show as pending or posted for days sometimes even a little over a week. It's very possible you'll forget. I've over drafted a few times because of that, my fault should of payed more attention. However, feels like a predatory tactic to me.
4 people found this review helpful
Thank you for your feedback. We are always working to improve our online banking.