
Darin Hamilton
I think the app is stable and very useful, but the fact that it doesn't take me directly to the accounts page when I open the app is extremely annoying. Basically, 100% of the time I use the app, I need to go to the accounts page. Why set it up to require me to open the app, log in, then click again to go to the accounts page every time. I know that sounds petty but it annoys me, especially when I click on home, and then I have to click on the accounts link again.
3 people found this review helpful
Thank you for sharing this review and providing your feedback on the recent update to our Mobile App dashboard. Our Electric Services strategy team is actively tracking all member feedback related to the update.

A Google user
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This app has come a long way from the initial offering. There are only 2 things that I do not like. 1. The app only tells me the current balance in my accounts and I have to do the math to figure out the available balance, and 2. Whenever I use my card at the gas pump, I see a hold of $0 until the purchase clears. My old bank knew what the amount was and put that on hold.
3 people found this review helpful
Thank you for review, and we apologize for any inconveniences. Purchases will remain "pending" until the transaction is posted to the account which is dependant on the merchant. If you would like to email facebook@cefcu.com with contact information, staff would be happy to reach out to help.

A Google user
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When I first tried to install this app two months ago, every time I tried to open it, it only failed. After my initial complaint, within the next two weeks I got an email asking, and then shortly after it worked fine. Even if the phone doesn't initially work for your phone (mine is a Samsung J3 Star), they'll make it so the app will work for you.
18 people found this review helpful
I apologize you are experiencing issues downloading the app. *An update is now available for download in the Google Play Store which should correct this issue. If you continue to experience this issue after updating to the newest version, please contact 1.800.633.7077.