Integrated Emergency Response

Affinity Life LTD

About this app

iER is an AWARD-WINNING FREE-to-use emergency response app, available on all major smartphone operating systems. It connects users to a national network of emergency and security personnel who can assist in the event of any emergency, 24 hours a day, 7 days a week — direct to your location.

In addition to emergency response, the iER App now includes a dedicated Infrastructure Reporting tool, giving users a quick and simple way to report service delivery and safety issues in their communities. Every report is logged and directed to the relevant municipal department, helping ensure problems receive attention as quickly as possible.

The iER app is accessible to all South Africans and international travellers. Please note that emergency response services are limited to within the borders of South Africa.

International travellers can pre-download the iER app before arriving in South Africa for seamless access to emergency assistance.
A mobile internet connection and location services are required to send emergency alerts and infrastructure reports within South Africa.

WHY CHOOSE IER?
FREE TO USE
Download and use the iER app at no cost — with no in-app purchases or adverts.
EMERGENCY & COMMUNITY SUPPORT
From life-threatening emergencies to infrastructure issues, iER helps get the right assistance to the right place.
LOCATION & MEDIA SHARING
Share your GEO location, photos, and voice notes to support faster, more accurate responses.

Visit www.ier.co.za for more info.

Ratings and reviews

Today has been my second time that I was in need of help, and this app has not disappointed! They phone you immediately, and the ambulance was here in less than 15 minutes. BEST APP to have 🙌🏻

from someone who is a first responder, I have used this app a few times. it is a game changer. works brilliantly and the staff are amazing

I can only go as far as putting in my cell phone number then it take you bad it is a bad app

What’s new

WHAT'S NEW
• NEW Infrastructure Reporting tool – report infrastructure issues directly from the app
• Fresh, modern interface for easier navigation
• Secure login using your mobile number and one-time PIN (OTP)
• Improved alert options for faster access
• 1-on-1 in-app chat with our 24/7 contact centre