Integrated Emergency Response

4.4
1.39K reviews
1M+
Downloads
Content rating
Everyone
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About this app

iER is a FREE emergency response app available for download and use on an all major smartphone operating systems, connecting users to a national network of emergency and security personnel that can assist in the event of ANY emergency direct to your location, 24 hours a day, 7 days a week!

iER is accessible to all South Africans and international travellers. Please note that all emergency services are limited to within the borders of South Africa.

International travellers can pre-download the iER app prior to arrival in South Africa for seamless access to emergency assistance.

Your mobile internet connection and location are required for you to send alerts for emergency assistance within South Africa.

Why choose iER?
FREE TO USE: The iER app is available to download for FREE with no in-app purchases or adverts.

SHARE YOUR LOCATION: iER will dispatch emergency services to get you to safety as quickly as possible.

SHARE MEDIA: Send us pictures and voice messages through the in-app chat service.

ALWAYS LOGGED IN: Stay connected with iER so you don't miss any urgent updates.

OPTIONAL BENEFIT: Add value with a Premium or Premium Plus iER Plan offering private emergency evacuation services, emergency hospital stabilisation and emergency casualty room stabilisation.

Visit www.ier.co.za for more info.
Updated on
May 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
1.35K reviews
Tashvir Kuarsing
May 20, 2025
Great prompt callback, just emergency response units medical and law enforcement were slow. Other than that it's a call center recording with real-time location tracking so in the event of emergencies services are able to locate you with much ease. Great app 10 stars
4 people found this review helpful
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Affinity Life LTD
May 26, 2025
Hi, thank you very much for your feedback.
Iviwe Cana
May 29, 2025
Best , quick , in contact, anywhere, I really appreciate the work they do I got their help although I was in grahmstown but really need to be sure if it really does work for free ,KEEPITUP👍🙏🏽
2 people found this review helpful
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Affinity Life LTD
June 2, 2025
Thanks for taking out time to rate us and for your kind feedback. It really helps us to keep going and delivering the best :)
Andrew Mark Davids
January 7, 2025
Wow, amazing. I was always skeptical about how well this app would work in a crisis or emergency situation. On the 15th December 2024, there was such an emergency. my neighbor's house caught on fire. I was the first person to respond. I remembered the IES app, opened it, and reported the emergency. Within 20 mins, the fire department was on scene, and the fire was contained. I recommend that all SA phones should have this app automatically as bloat ware.
40 people found this review helpful
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Affinity Life LTD
December 17, 2024
Thank you very much for your 5-star review!!!

What’s new

Fresh NEW interface.
Login with your cell phone number and a temporary one-time pin (OTP).
Keep Personal Information up to date.
Store Medical Information for emergencies.
Improved Alert options for faster access.
Silent Alerts to protect you when you’re in danger.
A track record of alerts.
Share location with iER or any of your requested emergency contacts.
Chat 1-on-1 with our 24/7 contact centre using in-app chat.
Push notifications for agents to contact you quickly, without any delays.