Integrated Emergency Response

Affinity Life LTD

About this app

iER is a FREE emergency response app available for download and use on an all major smartphone operating systems, connecting users to a national network of emergency and security personnel that can assist in the event of ANY emergency direct to your location, 24 hours a day, 7 days a week!

iER is accessible to all South Africans and international travellers. Please note that all emergency services are limited to within the borders of South Africa.

International travellers can pre-download the iER app prior to arrival in South Africa for seamless access to emergency assistance.

Your mobile internet connection and location are required for you to send alerts for emergency assistance within South Africa.

Why choose iER?
FREE TO USE: The iER app is available to download for FREE with no in-app purchases or adverts.

SHARE YOUR LOCATION: iER will dispatch emergency services to get you to safety as quickly as possible.

SHARE MEDIA: Send us pictures and voice messages through the in-app chat service.

ALWAYS LOGGED IN: Stay connected with iER so you don't miss any urgent updates.

OPTIONAL BENEFIT: Add value with a Premium or Premium Plus iER Plan offering private emergency evacuation services, emergency hospital stabilisation and emergency casualty room stabilisation.

Visit www.ier.co.za for more info.

Ratings and reviews

Great prompt callback, just emergency response units medical and law enforcement were slow. Other than that it's a call center recording with real-time location tracking so in the event of emergencies services are able to locate you with much ease. Great app 10 stars

Best , quick , in contact, anywhere, I really appreciate the work they do I got their help although I was in grahmstown but really need to be sure if it really does work for free ,KEEPITUP👍🙏🏽

Wow, amazing. I was always skeptical about how well this app would work in a crisis or emergency situation. On the 15th December 2024, there was such an emergency. my neighbor's house caught on fire. I was the first person to respond. I remembered the IES app, opened it, and reported the emergency. Within 20 mins, the fire department was on scene, and the fire was contained. I recommend that all SA phones should have this app automatically as bloat ware.

What’s new

Fresh NEW interface.
Login with your cell phone number and a temporary one-time pin (OTP).
Keep Personal Information up to date.
Store Medical Information for emergencies.
Improved Alert options for faster access.
Silent Alerts to protect you when you’re in danger.
A track record of alerts.
Share location with iER or any of your requested emergency contacts.
Chat 1-on-1 with our 24/7 contact centre using in-app chat.
Push notifications for agents to contact you quickly, without any delays.