Support Hub

MEGA TECH BOT PRIVATE LIMITED

About this app

Support Hub is a professional admin app for managing customer support chats in real time.

Built for support agents and administrators, Support Hub helps your team respond faster, stay organized, and never miss an important conversation.

KEY FEATURES

• Secure admin login
Sign in with your account to access assigned support chats safely.

• Live chat sessions
View open customer conversations and reply instantly from your phone.

• Real-time updates
Stay connected with live message sync so chats update as customers write.

• Push notifications
Get alerted when new messages or chats arrive, even when you're away from the desk.

• Chat management tools
Assign chats, mark conversations as read, and close resolved sessions.

• Image sharing
Send and receive images in chat to resolve issues with clearer context.

• Chat history
Review past conversations and find previous support sessions when needed.

• Predefined replies
Use saved responses to answer common questions faster.

WHO IT'S FOR

Support Hub is designed for support teams, admins, and businesses that need a simple mobile way to handle customer chats on the go.

WHY SUPPORT HUB

• Faster response times
• Clearer conversation tracking
• Mobile access for your support team
• Built for day-to-day admin support work

Download Support Hub and manage customer support chats anytime, anywhere.

For support or account help, contact Mega Tech Bot Pvt. Ltd.

What’s new

Initial release of Support Hub.

• Admin login and secure session
• Live customer chat with real-time updates
• Push notifications for new messages
• Chat assign, mark as read, and close session
• Image sharing support