
Nijaz Muratović
Two bad things. First, notifications do not work in background except if I keep app open. So, I have to keep app open at all times. And sometimes notifications come late. 2nd problem is codec. I thought recording was bad, but player is bad. I have to use special apps that can view these videos. Standard gallery can't open these videos and imilab app itself shows glitchy black videos.

Hanan Eafergan
I have an IMILAB doorbell camera, which as a product is great, but this app is so bad it makes the product just useless. First of all when you open the app you see an ad for a product. In addition, the app crash a lot, doesn't support loop recording so after a while it doesn't record at all, the setup was a nightmare, and you can't just delete all of the videos you can just select day by day of recordings. Just terrible app.
19 people found this review helpful
Shanghai Imilab Technology Co., Ltd.
July 8, 2024
Hi, I'm very sorry for the inconvenience. This device and app support video recording cycle. If your device can't record automatically in the app, please provide help and feedback to the application. After receiving your question, we will verify and handle it as soon as possible. Thank you for your support.

Bernard Lee
Repeatedly can't log in. Need to uninstall n reinstall back everytime to get logged in. Even then..after few hours , then cannot log in already. I thought it was my password, then I reset. After that still the same problem. I realize this issue started to happen when I don't subscribe to their cloud services. I don't recommend this product.
9 people found this review helpful
Shanghai Imilab Technology Co., Ltd.
February 27, 2023
Sorry for the inconvenience caused to you. Please provide Chuangmi ID and failure time, and send corresponding screenshots or videos to our email: help@imilab.com. After receiving your questions, we will verify and deal with them as soon as possible, thanks for your support