CINC Manager

CINC Systems

About this app

CINC Manager provides you the best experience for recording and tracking Violation Inspections and Work Orders. Our new app was designed by feedback from our clients and User Experience Design experts.

CINC Manager is a fully integrated application that works with CINC Systems for Violation Inspections, Work Orders, & ACC Requests. With CINC Manager, you are able to view, track, and update CINC Systems data in real-time. The CINC Manager is an all-in-one app that eliminates the need for you to take along printed reports, notepads, cameras, and pens. Since the data access is real-time, you do not need to type this information in later or upload it after you return to the office. All the information you need to make decisions are available to you on-site with CINC Manager.

Features:
• CINC Manager is a universal app that can be installed on both Android phones and Android tablets.
• View, update, or create new Violation Inspections and Work Orders on-site with real-time access to your CINC Systems data.
• Email communication directly within the app for Board/homeowner/vendor correspondence to provide better visibility and eliminate phone calls.
• Attach photos using your device camera or photo library to new or existing Violations and Work Orders. These photos can then be added to your violation letters or emailed to vendors for work orders to eliminate confusion and provide a better understanding of the service problem.
• Escalate a Violation to the next level or close any Violations that have been resolved.
• Close Work Orders that have been completed.
• Access closed Violations and Work Orders as well as view the status of any ACC requests that help you make more informed decisions during your inspections.
• Re-open closed Violations and continue the process where you left off.
• Search functionality throughout the app to provide you quick access to the information you need. This includes searching for associations, properties, violations, work orders, and more!
• A redesigned Work Order experience that includes pre-approved vendors to streamline the vendor assignment process (for Portfolio Management users only).
• Dark and Light Modes so you can pick the best app experience to fit your personal needs.
• CINC Manager can be taken offline, all from the same app! If the neighborhood you are inspecting has a weak or no signal, you can download all the information you need ahead of time directly to your device in order to perform your inspections, all without having to be connected to a network. Once back online, you can then sync your inspections back up to CINC Systems. Best of all, there is no need to download a separate app to go offline.

Ratings and reviews

This is a very useful app, but it needs some improvement. When I take pictures through the app or load them from my phone, the picture becomes distorted. This only happens with this app. This is very frustrating when I am trying to send pictures of work that needs done or that has been completed. Also, was 0unable to login today after several attempts. I hope this gets fixed soon.

Just plotted my first HOA drive through. While the setup was a bit time consuming (still don't have a full grasp on creating templates) once I started it was so much easier than driving, stopping, jotting down violation and then taking it back to the main office to generate a letter to the owner. Can't wait for future updates.

The last update fixed the issue of sending you back to the street main directory after writing a violation. Still having some issues with violations taking a while to open and save.

What's new

Google (60 words or less, 374 characters without spaces or 432 with spaces)
• Purple Property Pins can now be unlinked.
• New Property Pins can now be linked to a Purple Pin.
• Swipe left to complete open Work Orders.
• Added Show/Hide Map Icon Labels to Settings.
• Added Recent Properties list in landscape mode.
• Improved search functionality.
• Fixed Offline Mode issue with addresses not in correct numerical order.
• UI improvements & bug fixes.