Easy to use. Only problem is when I'm in Cinemode during a movie, once a call or text comes through on my cell, it'll kick it out of mode as I'll have to put it back in mode. Becomes a hassle and distraction. I've lost points some of the time as they don't register due to this issue. Please fix! Otherwise, great & convenient app!!! 👍😀
An inconvenience fee is more like it. Why charge an extra fee online? I can just as easily go to the theater & get tickets. Now that is convenient! And no extra fee. The only reason I decided on this app was so that I could get tickets & maybe not wait in a line (usually short line anyway) & earn a few points. So far not worth the points either bc it would not allow access to my app or website last time I was at the theater. Very disappointing.
$1.50 "service fee" per ticket to purchase tickets through the app. Ridiculous. After seeing this, I backed out of the purchase and uninstalled immediately. Utterly worthless.
Received an email saying I had a free large popcorn in the connections part of the app. Open it up and it's not there. All it shows is that I have 50 reward points.
I love this app...I purchase my tickets right from my phone. I go to kiosk and print them off right at the theatre. Saves me from missing a great seat and standing in long lines!
There does not seem to be a way to cancel tickets if you make a mistake. Ordering on a Sunday, the only way to fix it is to go to the theatre itself. If thousands of online stores have this I think Cinemark should as well.
- Enhanced Cinemark Connections rewards.
- Easier access to movie trailers.
- Ticket refund confirmations more noticeable.