
Karla Gonzalez
app has an issue, the club card is not loading, so the tickets purchased are no being recorded, nor the points added
1 person found this review helpful
BowEight Technologies LLC
January 13, 2026
Hola 👋 Lamentamos el inconveniente 😞 Para poder darte una solución personalizada, por favor escríbenos a 📧 aac@cinepolis.com explicando lo que pasó. ¡Estamos aquí para ayudarte! 💙🍿

Aphrid Gomez
Updates way too often, and can't be used without updating. Evvery single time I just want to check the movie schedule, I need to update this godforsaken app. I wish for things as simple as this, we just had functional mobile websites. It's a terrible app that does less than xhat the website used to do.
7 people found this review helpful
BowEight Technologies LLC
October 17, 2025
¡Hola! 👋 Sentimos mucho que la actualización no esté funcionando como debería 😔 Para poder revisarlo contigo, por favor mándanos un correo a 📧 aac@cinepolis.com contándonos qué error aparece. ¡Estamos listos para ayudarte! 💙