
Karla Gonzalez
app has an issue, the club card is not loading, so the tickets purchased are no being recorded, nor the points added
BowEight Technologies LLC
January 13, 2026
Hola 👋 Lamentamos el inconveniente 😞 Para poder darte una solución personalizada, por favor escríbenos a 📧 aac@cinepolis.com explicando lo que pasó. ¡Estamos aquí para ayudarte! 💙🍿

Aphrid Gomez
Updates way too often, and can't be used without updating. Evvery single time I just want to check the movie schedule, I need to update this godforsaken app. I wish for things as simple as this, we just had functional mobile websites. It's a terrible app that does less than xhat the website used to do.
6 people found this review helpful
BowEight Technologies LLC
October 17, 2025
¡Hola! 👋 Sentimos mucho que la actualización no esté funcionando como debería 😔 Para poder revisarlo contigo, por favor mándanos un correo a 📧 aac@cinepolis.com contándonos qué error aparece. ¡Estamos listos para ayudarte! 💙