4.8
95 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Experience the freedom of the Citizens Bank Mobile Banking App! Manage your Citizens Bank account 24/7 using your mobile device. Simply download our app and enroll to start using our Citizens Bank Mobile Banking App and access your account(s).

After your enrollment is complete, you can enjoy quick and easy access to your account(s) anytime, anywhere with the Citizens Bank Mobile Banking App. Our safe, simple and secure app makes it easy to bank on the go and
allows you access to the following features:

Access accounts quickly with Touch ID® or Face ID® (Eligible Smartphones Required)

Check account balances

View transactions

Transfer funds internally and externally (limitations may apply)

Enroll and submit Mobile Check Deposits

Enroll in Bill Pay and submit payments (business accounts – fees apply)

Person-to-Person Payments

Enroll in eStatements and view statements

Locate branch and ATM locations

24/7 access to activate, temporarily lock, re-order, or report lost/stolen debit cards
Secure, live-chat with Citizens Bank during our regular banking hours

Enable debit card alerts

**There is no charge for use of Citizens Bank’s Mobile Banking App, but messaging, airtime, and data charges from your wireless carrier may apply.

Member FDIC
Updated on
Dec 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Contacts, and App activity
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
95 reviews
Cookye
December 24, 2025
app easy to understand and use love the people
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Narchelle Mcgill
April 6, 2023
It's an overall ok app...easy to navigate and understand. I just wish the company had instant transfer...instead of having to wait for 48 hours.
2 people found this review helpful
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Steve Rankin
September 14, 2023
Critical foe me - they answer their phone and support is easy to get and very friendly and good. The app is easy but a person to answer questions makes all the difference.
4 people found this review helpful
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What’s new

Version 3.30.0 • Bug fixes and performance improvements

App support

About the developer
Citizens Bank
customerservice@cbcolumbia.com
814 Main St Columbia, MS 39429 United States
+1 601-444-2432