WATI - Team Inbox for WhatsApp

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Do you want to support your customers on WhatsApp Chat? Yes, we have a ‘Multi-Agent WhatsApp using WhatsApp Business API’ app for that. But, what if you want to allow multiple agents to reply to your customers.
Try the WATI app to support your customers on WhatsApp. You can run your Contact Center on WhatsApp with easy to use WhatsApp Business APIs.

Why use WATI?
WATI stands for WhatsApp Business Account for Team Inbox and Marketing. WATI is WhatsApp’s Official Partner for Business APIs
With WATI, you can -
Create and manage your WhatsApp business account
Link with the official WhatsApp Business API
Manage customer messages in a unified inbox
Provide a collaboration platform for your team
Monitor performance and produce data-driven insights
With the WATI Customer Support Agent app, you can allow your agents to reply to customers on the go and provide them a seamless customer experience. WATI is a great app to provide customer support on WhatsApp.

WATI App Features
Here are some amazing WATI app features for agents that let you run your customer support on WhatsApp:
💬 Simple Interface with least training requirement
💬 Support for multiple customer support agents
💬 Set your schedule and availability hours
💬 Get instant notifications on new chats and on replies
💬 Set notification preferences for every agent
💬 Quick reply using templates
WhatsApp is changing the way businesses can support customers and WATI is playing a vital role in helping businesses support their customers on the channel that they use already. WhatsApp Web only allows one agent to use the platform, but with WATI, you can support your customers with any number of agents. We’re always committed to helping you provide a seamless customer experience to your users and also simplifying your agents’ workload at serving customers.

Get started with WATI
If you need an official WhatsApp Business Partner to help you set up your customer setup, look no further.
Visit our website now - https://www.wati.io/

Support Us
If you have any questions on the app or the platform, we’re more than happy to support you. If you like our app, please support us by rating us on the play store.

WATI is created by Clare.AI, the digital assistant start-up and online tool merging artificial intelligence and machine learning with proprietary natural language processing technology. It designs and deploys award-winning customer communication solutions for clients that include Fortune 500 and multinational enterprises.

Note: WATI is WhatsApp’s Official Partner for WhatsApp for Business APIs
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What's New

-WATI Mobile Enhancement
Highlight features and provide introductory info.
Revamp chat menu UI.
Intro pages for advanced features.
-WATI Bug fixes.
The name of document is incorrect after sent out from WATI app.
Force Update for [CBP] function 's release.
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Additional Information

January 6, 2022
Current Version
Requires Android
5.0 and up
Content Rating
Offered By
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