Mi Claro Ecuador

4.2
81.9K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Mi Claro is an application designed for mobile devices that offers those who download it the possibility of carrying out transactions such as balance inquiries, activations, invoice downloads, balance top-up, information and more
Updated on
Jan 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.2
80.8K reviews
E DL
December 4, 2025
Terrible app. It doesn't send electronic verification codes to your email or phone number and when you click the link to have the code again, it does not work. Complete waste even after reinstall. I have to physically go to the store to change my plan, even though the app says you can do it from there. Why have an app at all?
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Robert K
August 18, 2025
I'm not sure how this app has anything higher than a 1-2 star rating. For starters, biometrics do not work for me. Once logged in, after hard resetting the app a few times, it will show you information as long as you don't select the other options. Once you do, you're forced to restart the app again and pray it does not say service error when trying to log in.
2 people found this review helpful
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Sara Jones
April 28, 2023
This App does not work at all. The developer should do at least 10 minutes of testing. Horrible. From the very first page, the app does not accept my phone number, the userid process does not work. Each time you log in the app goes through the same process that was already done. It is a bad app.
8 people found this review helpful
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What’s new

Nuevas ofertas para recargar más fácil
¡Actualiza tu app y aprovecha más beneficios! En esta versión lanzamos un nuevo pop-up a pantalla completa que te muestra ofertas y paquetes especiales para recargar de forma rápida y directa desde la app.

Lo nuevo:

Ofertas destacadas de recarga en un solo lugar.
Acceso inmediato a paquetes pensados para ti.
Experiencia de recarga más simple, rápida y conveniente.
No te pierdas las promociones disponibles y mantente siempre conectado con solo unos toques.

App support

About the developer
Consorcio Ecuatoriano de Telecomunicaciones, S.A. Conecel
operaciones@speedymovil.com
Av. Fco De Orellana, Mz. 105 de Mezzanine al piso 4 Guayaquil Ecuador
+52 55 4142 2247

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