Scotia Caribbean

Scotiabank

About this app

Scotiabank is more colourful than ever with a whole new look and logo. The first time you sign in to the new app, you'll need your ScotiaCard number and your password.

Please note that this app gives you access to Scotiabank accounts held in the following countries: Dominican Republic, Bahamas, Barbados, Jamaica, Trinidad and Tobago, Turks and Caicos Islands, and Cayman Islands. For information about our services in other countries, visit www.scotiabank.com.

Serious about your security
Your money is protected by multiple layers of security. Data encryption keeps your financial information safe, multi-factor authentication verifies your identity, and notifications keep you aware of your transactions.

Move your money faster
You can complete transfers between your accounts or to others with just a swipe.
You can add or delete your transfer recipients.

Pay your bills easily
You can add or delete bill payees, and pay your bill in a few simple steps.
Add/Delete third party transfer recipients.
Update your contact information.
Download account statements.
Download and share receipts for your bill payments and third party transfers.

Find the answers you need
With a menu at your fingertips and a fully searchable help section, the app has the answers you need and the shortcuts to take you there.

Barrier-free banking
From dynamic font sizing to TalkBack compatibility, the new app was designed with everyone in mind.

With our app you can:
• Enrol in mobile banking if you haven't yet
• Use fingerprint or Face ID for fast and secure access
• Create a Username
• View accounts and transactions
• Transfer money between your accounts, to other Scotiabank customers, or to your friends and family at another bank
• Pay bills or top up your mobile phone
• Download account statements
• Add / Delete third party recipients
• Update your contact information
• Download receipts for your bill payments and third party transfers
• Manage your Scotiabank Alerts
• Lock and control your credit cards
• Get answers to common questions around banking
• Send us your feedback

Important
By pressing the button above or by downloading the mobile app published by Scotiabank, you consent to the installation of this app and to future updates and upgrades. You can withdraw your consent at any time by deleting this app, or get instructions on how to remove or disable the Scotiabank mobile app by contacting us at the address below.

The Scotiabank mobile app lets you manage, move, and monitor your money using your mobile phone.

When you download or update this app, or when you apply for, enrol in, or use a service through mobile banking, we may collect information about your computer or device, operating system, internet connection or telephone account, settings, IP address and device locational data, and transaction data, as well as personal information.

We may collect, use, disclose, and retain this information as set out in the Scotiabank Privacy Agreement (https://jm.scotiabank.com/about-scotiabank/connect-with-scotiabank/privacy/privacy-and-cookies.html) and to determine which settings are appropriate for your computer system, to provide or enhance digital functionality and banking options, and for security purposes, internal analysis, and reporting.

Ratings and reviews

The app is clean, easy to use, and generally reliable for everyday banking. However, it's missing important features like Tap to Pay/mobile wallet support, which many banks already offer. Another major issue is that ATMs across The Bahamas seem to be down almost every weekend, making it frustrating when you need cash. On top of that, the monthly service fees and VAT charges are becoming difficult to justify. It's a good app, but there's definitely room for improvement.

The option to send money to someone's credit card should be available in ALL countries. On the manage recipients page, when I click on an individual's name, it should be able to show me a transfer history between me and that individual. I should also be able to search past transfers by name. Transfers to others don't show sufficient details on your transactions page.

Great app does almost all of what you need without having to log into scotia online. I have a problem with the notification settings within the App tho, when I click on notification settings it just exits the app.

What’s new

Thank you for banking with Scotiabank! To make our app better, we're continuously listening to your feedback to make enhancements.

Included in this release:
- General enhancements and bug fixes