
jrspeed9312
Have to click "Wait" every 5 seconds. needs major update and more ability/compatibility. rather than photos saved on devices it need cloud storage option. with a saved date and time stamp. please get with the times .it's 2026 application technology shouldnt have to be this buggy or anything like this when. if this app was "fresh /new" then I'd understand but this is not .
Clearplan Inc.
January 22, 2026
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further! Please reach out to our support team to provide more detailed information about any issues you are experiencing.

Zack Morris
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Edit: Changing the review because they've gone ahead and reached out to resolve the issue and have been communicating with me regularly and gathering info about my problem. Updating this to 3 stars for the customer service, and if the app improves in the areas I've had problems with, I'll come back again and move it to a 4 or 5. Will update as soon as I know more.
Clearplan Inc.
November 7, 2025
Zack, we apologize for the issues you have experienced with the app. We do want to thank you for working with our support team and getting us examples for the issue you are experiencing with photo uploads. Please know we are currently investigating the issue and are working to resolve as soon as possible.

Chelsy Young
Bring back the old app. This one constantly crashes and you can not upload photos.