
Kristal Henery
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I went back to using the old clear plan... The new clear plan plus is frustrating! none of us at our company even understand why they changed it, just to make it worse... It was fine before. It takes a long time to load, It sucks that you can't see the vehicle camera hit pictures anymore without going through steps instead of just scrolling down... And it freezes a lot. The "Show Tracks"trail is now black instead of red, and hard to see & the list goes on and on...booooo šš¾šš¾šš¾
2 people found this review helpful
Clearplan Inc.
January 22, 2026
Kristal - We just released an update which is targeted to resolve the issues you were reporting. Can you download the latest version 1.3.2 and let us know how it goes?

Nate
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Very, slow loading. Often, it frezzes, and you have to log in again. Takes a long time to load if you go to another app. The consumer name is under vehicle info instead of being displayed initially. Zoom to current location doesn't function. I can't move a pin only map moves, but the icon stays fixed. Also, I can't search to see if a car is out for repo with other companies. Please fix it!
5 people found this review helpful
Clearplan Inc.
May 30, 2024
Thank you for the feedback, could you please call me at your earliest convenience so we can help troubleshoot your issue. Thanks! Andi Porter 480-243-5038

Aelaid COS
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App is straight garbage. When it does work, which is rare, if you try to do anything it freezes for 5+ seconds before doing anything. On the off chance it does work you have about 0.5 seconds to do what you need before it black screens and freezes
Clearplan Inc.
October 3, 2025
Hello, can you share more details about your problem at support@recoverydatabase.net?